Sales Agent - Full Time Permanent - Cardiff

Job description

Starting Salary - £17,664 - £18,593 + excellent benefits
Callaghan Square, Cardiff (CF10 5BT)
The closing date for applications is the 7th July 2016

Selling through listening

Join British Gas as a Sales Agent at our office in Callaghan Square, Cardiff. You will be part of a team that’s constantly innovating to help people today and secure energy for tomorrow. Our range of home related products and services are designed to give people peace of mind and save money if the unexpected happens.

We believe in doing the right thing by keeping things simple, treating customers as individuals and only promoting products and services that we know will benefit them. As a Sales Agent you will be empowered to take ownership of incoming and outgoing calls, finding out exactly what customers’ need, then offering the appropriate products and services. In every aspect of the role, treating customers fairly sits firmly as a key working principle.

People join us from all kinds of backgrounds, however having sales experience or having worked in a regulatory environment could be advantageous. Even if you don't have these experiences, don't be put off. If you are passionate about customers, have an outgoing personality, a natural resilience, a meticulous eye for detail, and are able to demonstate great listening skills this role could be the perfect fit.

We'll give you comprehensive training on our systems, products and call types before you speak to your first customer and, as one of our values is being extraordinary together, you'll have the support of your team to ensure you deliver a great customer experience and meet your targets.

On top of a competitive salary, you can earn fantastic commission, and enjoy the benefits of pension and share schemes, 23 days paid holiday plus bank holidays, company discounts and a host of flexible benefits which can be tailored to suit your lifestyle - retail vouchers, gym membership and healthcare products to name a few.

In short, our call centre jobs offer the opportunity to work with people who will inspire you. People who are genuinely enthusiastic about our values. People who share your high standards and your commitment to customer service.

British Gas is a leading energy company and part of the Centrica group, one of the top 30 companies in the FTSE 100, so there will be plenty of opportunities for career development, either in our call centre or throughout our wider business.

It’s important that we do the right thing and we will carry out financial, criminal record and reference checks before you start working with us