Credit Controller

Job description

Salary: £20-24000 dependant on experience, plus excellent benefits

The Overview

BMSI, part of British Gas, are a leading player in the BMS sector; we now have an exciting opportunity Credit Controller who will be responsible for debt resolution, to join our team in Slough.

· Salary: £20-24000 dependant on experience, plus excellent benefits
· Location: Slough
· Full time; Permanent
· Purpose: To assist the Senior Controller in reducing the aged debt, ensuring prompt collection of outstanding invoices and resolving customer queries that cause delay in payment.

The Role

As Credit Controller you will take an active part in managing and collecting outstanding debt. Day to day responsibilities within the role include:

· Contacting customers for payment of overdue invoices by phone, email and letter
· Reconciliation of accounts
· Complex cash and cheque allocation
· Providing a reliable and trustworthy customer service, taking ownership of customers queries
· Operating and maintaining customer related information and to maintain accurate records
· Working with other teams in the business to ensure delays to payments by customers are eliminated

Within the role, you will be expected to meet targets based on telephony and cash collection statistics. Support and training will be offered, and the right candidate should be proactive, identify and attempt to resolve any challenges and support a positive environment within the team.

The Person

The successful candidate must have a passion for delivering excellent customer service with a resilient approach to their work. Whilst previous credit control experience and familiarity with Sage systems would be an advantage, it is not a necessity. In addition they should have strong Maths and English skills and possess excellent attention to detail. Other key competencies include:

· Good knowledge of Microsoft Office, especially Excel
· The ability to manage workload under pressure
· Excellent team work skills and the ability to prioritise tasks
· Good knowledge of accounting procedures
· A positive, flexible attitude as the team is going through a change plan on processes and team structure
· Strong commercial acumen
· Ability to build relationships
· Strong telephony skills and good communicator
· Knowledge of Sage 200 preferable

The Company

Centrica plc, a FTSE 100 company, has operations in UK, North America and Europe. With 30+ million customer-product relationships, Centrica's vision is to become the leading integrated supplier of energy and related services for its chosen markets and maximise value to shareholders. Centrica's brand names include British Gas, Direct Energy (North America). At Centrica, our purpose is to help people today and secure energy for tomorrow.