Communications & Operations Intern

Job description

Who we are

Breakthrough Global deliver Business Culture Transformation programmes around the world.

We have 25 years experience of unleashing innovation and delivering accelerated business growth, high-performance and culture transformation in global brands including Mars, Danone, Unilever, Wrigley, Ferrero, British Airways, Coca-Cola, Bayer, Jacobs Douwe Egberts, T-Mobile and P&G with outstanding Breakthrough results.

Our Programmes guide organisations through the actual and behavioural changes necessary to become more innovative and productive. The Breakthrough Approach enables companies to create powerful futures by regenerating themselves, their culture, their markets, their products and their brands through a holistic process.

Our values

We empower ourselves and others

We do what we say we do

Always deliver extraordinary value

Check our egos and baggage at the door

Innovate and constantly improve

Creative problem solving over cynicism

The role

Depending on your qualifications and interests, we will work to adapt the tasks you do to best utilise your skills. We will teach you about areas of business you may not have yet encountered.

As a communications and operations intern you will be…

Updating, maintaining and learning about our integrated database/CRM/campaigns systems.

Assisting with email campaigns

Managing the office and assisting programme coordinators to ensure suppliers are aligned.

Learn skills to structure the e-learning site and integrate it with our CRM system

Think creatively about how we can repurpose the e-learning site and use it to go beyond e-learning and use it to capture informational clients.

Skills that you are likely to gain are…

Communications and marketing, web design skills

General office skills including proof reading, minute taking proposal exposure

Office management skills including liaising with suppliers, & reconciling accountants etc

Understanding of our position within the Management Consultancy sphere

Basic understanding of Neuro-Linguistic Programming and how to use it to improve communications

Database/CRM training

Desired skills and experience:

Outstanding English at Native Speaker Level with excellent spelling and grammar

Qualified to Degree level with 2:1 or above ideally in Psychology, Humanities & Social Sciences (Geography, History, Anthropology).

Some office experience (emails, phone manner, writing skills, proof reading)

Strong PowerPoint and Word skills with an eye for good design and detail

Strong communicator: clear written, verbal and spoken communication

Events experience strongly preferred

Some knowledge of CRM functions with ability to see its context in greater business purpose and how it can be used to further business development.

Personality

• Trustworthy
• Team-player
• Problem solver and good initiative
• Fast learner and curious
• Motivated and self starter

Desired profile

At least a 2:1 degree in preferably either Communications, Anthropology, Phycology or Sociology