Demand Management Analyst

Job description

Segment

Corporate & Functions
Role synopsis

The primary accountability of this role is to support the Consumption Data Manager in producing reliable and accurate consumption data for IT products and services as described in the IT&S Service Catalogue.

·  The focus of the role is to gathering the consumption data from a variety of sources, publishing it in a form that supports decision making within the business for consumption of services
·  Analyse trends and variances and provide business-focused commentary to explain consumption variances from one reporting cycle to the next
·  Allocate quarterly consumption to current Group Finance structure based on the allocation method(s) defined for each offer.
·  Understand and comply with data privacy rules and regulations
Req ID

73905BR
Location

Malaysia - Central - Kuala Lumpur
Is this a part time position?

No
Relocation available

No
Travel required

Negligible travel
Key accountabilities

·  Gather consumption data from various sources for the offers as described in the IT&S Service Catalogue
·  Analyse data to determine key variances and validating data integrity, resolving issues as required
·  Allocate consumption to current Group Finance structure based on the allocation method(s) defined for each offer.
·  Engage Service Owners and Service Delivery Managers in the consumption data reporting process, sharing and reviewing resulting dataset with them
·  Incorporate new services into consumption as they are introduced into operations
·  Develop ad-hoc reports as necessary
·  Identify and implement areas for improvement, simplification and automation
·  Support the consumption data activities as required
Essential Education

·  Bachelor degree or equivalent
Desirable criteria and qualifications

·  Use of MS Access
·  Knowledge of relational databases
·  Knowledge of IT&S Service offers and organization
·  Knowledge of BP financial and procurement processes
·  Knowledge of MS Word, MS SharePoint, MS PowerPoint
·  Knowledge of IT&S consumption data sources such as CMS, Altiris, Asset Lifecycle System (ALS), ePolicy Orchestrator (ePO)
About BP

Our business is the exploration, production, refining, trading and distribution of energy. This is what we do, and we do it on a truly global scale. With a workforce of 80,000 employees, BP operates with business activities and customers in more than 80 countries across six continents. Every day, we serve millions of customers around the world. We are continually looking for talented, committed and ambitious people to help us shape the face of energy for the future.

BP is one of the three largest energy companies in the world, operating in over 100 countries across 6 continents. Information Technology and Services (IT&S), provides a full range of IT services to BP's global business segments. IT&S Global Operations and Infrastructures (GOI) plays the critical role of delivering defined world-class operational services that the BP businesses can rely upon in support of their own performance. Our specific accountabilities include the delivery of services to specified target levels, including availability, recoverability and cost to the corporation. These services must also be delivered safely and secured against the growing risk of viruses and other security threats. GOI's goals for working with its customers are to: Deliver reliable, secure and recoverable infrastructure services, achieve base levels of enterprise integrity, ensure transparency of costs and services, provide customers with choices that meet their needs, demonstrate superior performance through benchmarks. We aim to benchmark our performance favourably against a defined peer group of the world's best and intend to raise our levels of performance and professionalism to rival any major business corporation in the world - this is what we mean by being "World Class". To achieve this exciting level of performance will require a commensurate level of enthusiasm, commitment and expertise in our people.
Application close date

18-Oct-2016
Sub-category

Business Analysis & Consulting
Job category

Information Technology & Services
Countries (State/Region)

Malaysia

Desired profile

Essential experience and job requirements

·  Proven track record in producing high quality analysis results and reports to meet tight deadlines.
·  Ability to build strong relationships with a range of stakeholders and to operate successfully at all levels.
·  Very strong analytical skills/ability. Strong ability to correlate information from a variety of sources. Demonstrate experience in simplifying complex data analysis, analysing trends and anomalies, and financial management skills, as well as simplifying the processes utilised to deliver these
·  Have a good understanding of the services and products delivered by an IT Service function
·  Results-driven, logical and methodical approach to achieving tasks and objectives
·  Strong management of performance and drive for continuous improvement
·  Ambitious, self-motivated, self-managed, and results-oriented.
·  Good written and verbal communication skills
·  Advanced Excel Skills (e.g. vlookups, array functionality, pivot tables) and understanding of databases
Other Requirements (eg Travel, Location)

There are no additional requirements. Please respond with N/A below.