Sales Progressor

Job description

Sales Progressor
Bishops Cleeve
Competitive Salary plus Benefits

Bovis Homes is one of the UK’s leading house builders, proud of our reputation for quality build and design, high specification and dedicated customer service. We employ specialists from a broad range of disciplines, which means we have extensive in-house experience and expertise at our disposal to see housing projects of all sizes through from start to finish. At Bovis Homes we value the expertise and dedication of our staff, this has enabled us to become a FTSE 250 listed company. We know that to continue or success story we need to recruit and train the best professionals in the industry.

As a sales progressor, you will be responsible for the progression of all new build sales promptly and efficiently from reservation to completion, liaising with customers, IFS’s, lenders and solicitors.
You will deal effectively with all administration and documentation relating to all private sales, preparing confirmation of sale details if needed, ensuring all files and sales database are up to date and documentation is processed in accordance with set policies and procedures, within agreed time scales and for auditing purposes.

The role will ideally suit someone who has experience of conveyancing through working within a solicitor’s office or an estate agents. The ideal candidate will have a good basic understanding of the conveyancing process and related property law. You will combine excellent communication skills with a clear focus on attention to detail and strong negotiation skills, ideally you will have an interest in the property and housing market and have a friendly, team focused and professional attitude.

Sales Negotiations and Progress

• To liaise with local Agents and local authorities, providing feedback and building on relationships.
• Deal effectively with all administration and documentation relating to all private sales, preparing confirmation of sale details if needed, ensuring all files and sales database are up to date and documentation is processed in accordance with set policies and procedures, within agreed time scales and for auditing purposes.
• Liaising with customers, solicitors, IFA’s, lenders, monitoring and tracking each sale in order to meet exchange and completion deadlines. Handing over to Home Ownership Officer at exchange of contracts.
• Ensure that all business practices are in line with appropriate and current legislation in particular Property Misdescriptions Act 1991, Estate Agency Act 1979, Financial Services Act 2004, Company data protection policy and the Consumer Code
• Prepare weekly reports on sales leads, qualifications and progression, ensuring performance standards are met, progress is charted and procedures are complied with for weekly meeting with Sales Director
• Assisting with organisation of open events, sending invitations, qualifying and booking appointments, ensuring IFA’s/solicitors are in attendance on the day, preparing and sending brochure packs.

Presentation

• Present a positive image of Bovis Homes through all dealings with purchasers
• Provide a service of excellence, developing opportunities for customer feedback and involvement to deliver continuous improvement

Communication

• Develop effective working relationships with solicitors, IFA’s, Home Ownership, Communications and Sales Team.
• Liaise with the relevant Bovis Homes departments and at all times to ensure customers are kept fully informed of the progress of their purchase.
• Hold daily / weekly sales meetings to discuss areas of concern and keep on message with prospect management, progress of sales and hub presentation.
• Attend and contribute to regional build / sales / legal meetings as required.
• Ensure all relevant stakeholders are informed of key departmental developments.

In return Bovis Homes offers a competitive salary and comprehensive rewards package. For the right candidate this role represents the opportunity to develop a career with a nationally recognised house builder with a reputation for quality.

Closing Date for applications 14/02/16