Application Engineer (Hardware) / Ann Arbor, MI

Job description

The ETAS Group provides comprehensive and integrated tools and tool solutions for the development and service of automotive ECUs. The ETAS Group maintains offices in 14 locations around the globe. By choice, we are committed to a diverse workforce - EOE/Protected Veteran/Disabled.

Tasks

·  Lead and execute customer projects and provide customer support for ETAS TV (Test and Validation) solutions according to ETAS processes. Support the post-sales cycle through technical assistance, including system installation, troubleshooting, phone and onsite support, application workshops, and training.
·  Provide high-value customer support for ETAS TV products and solutions. Acquire and maintain expert knowledge of ETAS TV products and customer applications. Acquire and maintain a working knowledge of other ETAS products, with a focus on calibration and prototyping.
·  Support the pre-sales cycles through technical assistance, including product presentations, demonstrations, customer requirements analysis, specification generation, etc.
·  Assist other Application Engineers with TV-related projects
·  Utilize the appropriate ETAS internal processes to document and manage all internal and external support activity (e.g. beta testing of new products, customer requirements capture, etc.).

Requirements

·  Must possess a minimum of a Bachelor's degree in E.E. or M.E. (M.S. preferred) with 3-5 years applicable experience.
·  Background in the use of hardware-in-the-loop (HiL) systems for embedded software testing and validation.
·  Strong background in circuits and other electrical/electronic components (e.g. design, layout, analysis, troubleshooting) used in HiL systems. Experience with CAD software for printed circuit board (PCB) design a plus.
·  Basic knowledge and experience with automotive control systems—hardware and/or software—and associated development tools. This includes knowledge of vehicle electronics, bus protocols, electrical systems and ECUs.
·  Working knowledge of Mathworks tools: Matlab and Simulink.
·  Strong customer relationship management skills required - including excellent organizational, interpersonal, communication and problem solving skills, necessary for effective customer interaction and internal cross-functional teamwork.