CLM Regulations Officer (M/F)
Lisbon, Portugal Community management
Job description
Junior Regulatory Reform and Client Communication Officer (M/F)
In a changing world, BNP Paribas acts as a responsible bank and provides solutions to all its clients: individuals, community associations, entrepreneurs, SMEs, corporate clients and institutional investors. BNP Paribas is a leading provider of banking and financial services in Europe. It is present in 75 countries with nearly 188,000 employees. The Group holds key positions in its 2 core activities: Retail Banking & Services and Corporate & Institutional Banking.
To serve and process operations for the 13,000 Corporate and Institutional Clients based in 57 countries, BNP Paribas CIB relies on its IT & Operations (ITO) departments.
Built in 2012 from Capital Markets and Corporate Banking ITO teams, ITO Client Management regroups more than 1200 employees present in 38 countries.
Client Management is a department focused on the Client and its main mandate is to provide him with high quality and be-spoke services according to its needs and potential, while being aligned with CIB Businesses' strategies.
Client Management department covers IT, Operations and Transformation. All these teams share a common motto: create added value for Clients while protecting the Bank.
RESPONSIBILITIES
The CLM Regulations Officer is a key part of the correct implementation of the new rules and regulations, which are governing the financial industries. The officer will perform regulatory maintenance activities and provide support for tax, market integrity, and OTC derivatives regulations within Client Management's mandate. The team will ensure high level expertise and perfect execution of daily management of regulatory activities.
• Address internal questions from various LOB's (Front Office, Middle / Back Office), Operations, etc. on regulatory requirements (via email or phone).
• Address clients questions on regulatory requirements (via email or phone)
• Maintain an up to date database of clients contact details
• Resolve flow breaches and perform data quality checks on regulatory data within CLM's systems
• Provide timely assistance to front office staff in the face of regulatory limitations to trading
• Collect regulatory data from clients and ensure accurate logging / storage in BNPP systems or in dedicated project databases, as appropriate
• Define and produce dashboards on progress, risks and issues
• Report progress, risks and issues to relevant stakeholders (Business, Legal, etc.) and Management
• Proactively contribute to process and tool improvements
• Identify areas of risk in the team's activities and report them to Management
• Develop a strong knowledge on regulatory topics based on the available materials
• Work in cooperation with the other CLM Regulations teams in Paris, London, Hong Kong, New York and Mumbai
• Share best practice with CLM Regulations Community
• Act as a representative of the CLM Regulations Community towards other internal stakeholders
• Act as BNPP's representative for Clients
Desired profile
Qualifications :
SKILLS
· University degree, preferably in Law / Regulation / Financial Security, but not limited to these domains
· Fluency in English – both verbal and written – is mandatory; French is a plus
· Strong knowledge of the key functional areas in Investment Banking – processes, systems and organisation (Front to Back in addition to Core Functions)
· Client oriented - strong interpersonal skills and listening skills
· Strong sense of organization and reporting
· Strong attention to detail
· Fast learner