Assistant Building Manager - 245 Hammersmith

Job description

The role

Responsible for the delivery of practical, technical and administrative assistance within a single building.

Key deliverables

· Assist in the preparation, monitoring and reconciliation of service charge budget
· Check and approve expenditure against service charge budget
· Provide best in class customer service to internal and external customer base
· Maintain regular and effective communication with clients and tenants
· Supervise site based staff, ensuring all people related policies and procedures are followed
· Maintain regular and effective communication with internal colleagues in Property Management, support functions and the wider Real Estate business
· Monitor works conducted/service provided by suppliers
· Audit and inspect supplier delivery
· Measure and report supplier performance against agreed SLAs
· Manage suppliers to ensure effective, safe and compliant delivery of all M&E related services, including: life safety systems, vertical transportation equipment and public health systems
· Procure goods and services, following procedures and policies
· Contribute to the preparation of management reports for a variety of stakeholders and attend management meetings are required
· Undertake regular building inspections, complete reports and initiate/progress any required works
· Ensure compliance with all current statutory legislation in respect of health and safety and the environment
· Ensure compliance with all internal procedures and policies – e.g. Procurement, Finance, Compliance, HR
· Ensure security and emergency procedures are robust and adhered to at all times, taking an active role in the event of emergency situations
· Complete administrative tasks as required to include use of systems, filing, inventory management.

Person specification

Qualifications

· Membership or Associate Membership of BIFM
· Managing Safely – accredited by IOSH

Experience

· Previous experience in a similar role
· Understanding of commercial leases and the landlord and tenant relationship
· Good understanding of service charge budgets and accounting principles
· Good health and safety and environmental knowledge
· Basic mechanical and electrical services knowledge
· Excellent English language skills – both written and spoken
· IT literate – MS Office at intermediate level

BNP Paribas Real Estate is proud to be an inclusive employer, as recognised by our RICS Inclusive Employer status and the Stonewall Equality Index.