Administrator

Job description

We are looking for an enthusiastic, reliable Administrator seeking a long-term role in the heart of London. You will assist the Customer Service Department as well as the Legal Department, provide a comprehensive and professional administrative support (Entry level) to include:
- Answer first level written customer queries/claims and treating cases sent by the customer agents;
- Issuing and sending new membership cards to customers;
- Drafting and sending welcome letters;
- Liaise with debt collectors to update customer accounts when needed;
- Liaise with our insurer and manage Penalty charge Notices (PCNs).

Desired profile

- Experience of the following: Administrator, Admin Assistant, Customer Service…;
- Clear and concise communication skills and ability to communicate at all levels both internally and with customers;
- Strong organizational skills, the ability to multi-task, detail oriented;
- Being confident, thorough and collaborative;
- Aptitude to work independently and manage stress effectively

Permanent and full time position
Monday to Friday 9am to 5.30pm
£18,000 - 19,000 per year
W1G 0PG
More info on our company: www.blue-city.co.uk