Service Center Agents (m/f) - Norway

Job description

Entry Level, Full Time or Part Time, Limited, Customer Service, Call Center, Service Center, arvato direct services Potsdam GmbH, Brandenburg, Potsdam

Your challenge:

Would you like to be part of an international team with good career opportunities? You like to talk to customers and to assist them? Then start working for arvato - an internationally recognised company.

·  an interesting and exciting job in a growing and innovative sector

·  responsible for all customer inquiries and questions via telephone and email

·  provide excellent customer service at all times

·  enter data from customers into client software

·  ensure customer satisfaction

About our company:

Behind arvato CRM Solutions are numerous services that you use every day: for example, every time customers book a flight, extend a phone contract, or want to make a complaint about shoes they ordered in an online shop, there's a good chance that we as service providers are working behind the scenes.

On behalf of our clients, arvato CRM Solutions currently maintains relationships with over 600 million consumers and business clients, on five continents in over 35 languages. On the phone, by e-mail or post, or in livechat as well as on social media, around 43,000 employees at over 100 locations support our clients every day in offering excellent customer service. arvato CRM Solutions is part of arvato AG - a wholly owned subsidiary of the international media group Bertelsmann.

Are you interested to be part of our international team?

Please send your CV to ************@*******.**

arvato direct services Potsdam GmbH

Human Resources

Behlertstraße 3a

14467 Potsdam

For more information, please visit our website:

www.potsdam.arvato-customer-service.de

Desired profile

Your profile:

·  excellent norwegian language skills (spoken and written) on native speaker level

·  additionally good English or German language skills

·  customer service affinity

·  flexibility and team spirit

·  good MS-Office and typing skills

What we offer:

·  integration with an international team in a multicultural environment

·  intensive induction period and training from the outset

·  great career opportunities

·  an attractive benefits package

·  we support you in order to ensure a smooth beginning at arvato in Potsdam

·  very good accessibility by public transport