Customer Care Agents (m/f) - Greek Speakers

Job description

Entry Level, Full Time, Limited, Customer Service, Call Center, Content Management, arvato direct services Potsdam GmbH Betriebsstätte Berlin, Berlin, Berlin

Your challenge:

Would you like to be part of an international team with good career opportunities?

You will work on the behalf of our client - a leading social media platform. You will be responsible for the day to day management of internet content, ensuring a quality experience is provided to millions of internet users.

• an interesting and exciting job in a growing and innovative sector

• backoffice (non-voice) support

• ensure quality by enforcing standard policies and procedures

About our company:

Behind arvato CRM Solutions are numerous services that you use every day: for example, every time customers book a flight, extend a phone contract, or want to make a complaint about shoes they ordered in an online shop, there's a good chance that we as service providers are working behind the scenes.

On behalf of our clients, arvato CRM Solutions currently maintains relationships with over 600 million consumers and business clients, on five continents in over 35 languages. On the phone, by e-mail or post, or in livechat as well as on social media, around 43,000 employees at over 100 locations support our clients every day in offering excellent customer service. arvato CRM Solutions is part of arvato AG - a wholly owned subsidiary of the international media group Bertelsmann.

What we offer:

• integration with an international team in a multicultural environment

• intensive induction period and training from the outset

• great career opportunities

• an attractive benefits package

• we support you in order to ensure a smooth beginning at arvato in Berlin

• very good accessibility by public transport

Please send your CV to ************@*******.**

arvato direct services Potsdam GmbH | Wohlrabedamm 32 | 13629 Berlin

Desired profile

Your profile:

• excellent Greek language skills on native speaker level

• additionally good English language skills

• high attention to detail

• flexibility and team spirit

• problem solving skills and the ability to take ownership of queries

• experience of using the internet and social networks