Internship Applications Global Support m/f

Job description

Internship, Contract - Full Time, Work-study agreement , IT & Telecommunication, CLT-UFA S.A., Luxemburg, Luxembourg

Your challenge:

During the internship in Luxembourg, our students participate in and learn (training on and off the job) about different day to day operations of this department. The responsibilities mainly include:

Daily monitoring of referenced applications (SAP ERP, City Financials, Cash Pooler Web, Business Object Finance, Visual Scope Web, PROCO, OCR, …)

Preparation of monthly ticketing and timesheet reports for internal and external customers

Worldwide end-user support via phone, mail and ticketing system (Solution Manager)

Execution of SAP transport requests between different development and production systems

Creation, modification and de-activation of user accounts required to access our referenced applications (refer to point 1)

Project participation: to be determined (Please find below a list of former projects with student involvement)

a. Follow up of worldwide printer migration in SAP

b. Creation of a non-regression test plan for Solution Manager

c. ABAP programming to improve automation of SAP morning checks

d. Implementation and testing of new ticketing system feature

About our company:

What do we offer:

-Help by experienced consultants which will introduce you to the company’s processes

-Monitoring of your progress and guidance during the internship/project(s)

-Paid internship

-Possibility to have a real impact on the change of the company processes

About RTL Group

RTL Group is a leader across broadcast, content and digital, with interests in 60 television channels and 31 radio stations, content production throughout the world and rapidly growing digital video businesses. The television portfolio of Europe’s largest broadcaster includes RTL Television in Germany, M6 in France, the RTL channels in the Netherlands, Belgium, Luxembourg, Croatia, Hungary and Antena 3 in Spain. The Group also operates the channels RTL CBS Entertainment HD and RTL CBS Extreme HD in Southeast Asia. RTL Group’s families of TV channels are either the number one or number two in eight European countries. The Group’s flagship radio station is RTL in France, and it also owns or has interests in other stations in France, Germany, Belgium, the Netherlands, Spain and Luxembourg. RTL Group’s content production arm, FremantleMedia, is one of the largest international creators, producers and distributors of multi-genre content outside the US. With operations in 31 countries, FremantleMedia’s comprehensive global network is responsible for more than 10,000 hours of programming a year and distributes over 20,000 hours of content worldwide. Combining the catch-up TV services of its broadcasters, the multi-channel networks BroadbandTV, StyleHaul and Divimove as well as FremantleMedia’s 250 YouTube channels, RTL Group has become the leading European media company in online video. RTL Group also owns a majority stake in the programmatic video advertising platform SpotX. For more information, please visit RTLGroup.com and follow RTL Group on Twitter @rtlgroup.

RTL Group – Entertain. Inform. Engage.

Submit application to:
RTL Group
Corporate HR
Laetitia Valappia
45 Boulevard Pierre Frieden
L-1543 Luxemburg

Desired profile

Your profile:

Our expectations towards the candidate:

- You are currently studying for a relevant university degree (preferably with focus on IT/Business)

- You have a basic IT understanding and you feel comfortable working with various applications

- You are fluent in English; additional French and/or German is an advantage

- You have an excellent knowledge in Microsoft Office packages; Word, Excel and PowerPoint

- You have excellent analytical, communication and writing skills

- You are a self-starter but can follow instructions well when needed

- You can translate your research findings into logical, structured text / graphs

- You are curious, ready to invest a lot and eager to learn