Storage File Engineer

Job description

Job Title: Storage File Engineer
Location: Pune

· Storage Service Operations provides across the board Run the Bank services to the Barclays group including responsibilities for break/fix support, provisioning, health checks/monitoring/tuning and capacity management as part of GTIS Hosting.
· The Storage and Backup Engineer will become a member of the Service Operations team and the job requirements will include Coordination of requests, incidents and all provisioning tasks, alert monitoring and automation. Additionally, this role will get involved in the remediation of risk/audit actions and management of capacity.

What will you be doing?

· Manage the Storage estate (File & Block Storage, Switch Fabric, Backup & Archive infrastructure) performing technical activities such as provisioning, fabric configuration, Storage break/fix, hardware support & deployment, firmware upgrades – using all appropriate tools & monitors (GUI's, CLI's etc)
· Work on key Storage projects to implement new technology or enhance existing infrastructure.
· Manage/Liaise with key vendors (EMC/IBM/NetApp/Pure) and work with them to implement HW/SW recommendations
· Coordination of Requests, Changes and Incidents ensuring tickets are raised, owned and acted on appropriately and in a timely manner to help Service Operations deliver a quality service to its key customers.
· Contribute to the monitoring of alert based systems (eg. WebGUI and Netcool) and develop automation to drive the creation of tickets on Snow.
· Liaise with Service Assurance to maintain awareness of demand coming from PaaS or BAU sources and compare with Capacity reports. Advise Service Operations leadership of any significant issues meeting demand in a timely manner.
· Support in the development and maintenance of detailed documentation e.g. Process guides, training guides, manuals, functional specifications as required. Ensuring relevance to the target audience at the appropriate management levels.
· Complete all in-house technical and mandatory training to enhance your technical knowledge and ability as required.

What we're looking for:

· Strong technical skills/experience of Storage Infrastructure.
· Proven ability to pick up new technical knowledge as appropriate
· Team player, working collaboratively with all colleagues
· Good communication skills, both verbal and written
· Logical approach to work, self-reliance and ability to work independently
· Ability to prioritise tasks and escalate where appropriate
· Strong analytical skills

Skills that will help you in the role:

· Specific experience of Barclays Storage Infrastructure
· Strong knowledge of S:Now, ITIL and other Barclays tools and processes.

Where will you be working?

· Pune

*Barclays recently announced the creation of a new world-class campus at Gera Commerzone located in Kharadi. All Pune based roles will eventually start to move to this new campus starting September 2019. In the run up to that, during the course of 2018, there may be transitory movements of some roles to other temporary sites. Please speak with your recruiter about the specific location plans for your role.

Be More at Barclays
At Barclays, each day is about being more – as a professional, and as a person. ‘Be More @ Barclays' represents our core promise to all current and future employees. It's the characteristic that we want to be associated with as an employer, and at the heart of every employee experience. We empower our colleagues to Be More Globally Connected, working on international projects that improve the way millions of customers handle their finances. Be More Inspired by working alongside the most talented people in the industry, and delivering imaginative new solutions that are redefining the future of finance. Be More Impactful by having the opportunity to work on cutting-edge projects, and Be More Valued for who you are.

Interested and want to know more about Barclays? Visit home.barclays/who-we-are/ for more details.

Our Values
Everything we do is shaped by the five values of Respect, Integrity, Service, Excellence and Stewardship. Our values inform the foundations of our relationships with customers and clients, but they also shape how we measure and reward the performance of our colleagues. Simply put, success is not just about what you achieve, but about how you achieve it.

Our Diversity
We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to our vision and goals.

Our Benefits
Our customers are unique. The same goes for our colleagues. That's why at Barclays we offer a range of benefits, allowing every colleague to choose the best options for their personal circumstances. These include a competitive salary and pension, health care and all the tools, technology and support to help you become the very best you can be. We are proud of our dynamic working options for colleagues. If you have a need for flexibility, then please discuss this with us.