Sales Support Consultant - Port Elizabeth, Eastern Cape

Job description

Consultant Sales Support
Job Sector: Absa Private Banking
Reference: 90106703

Absa is looking for talent
If you're looking to forge a career with one of the leading banking groups in Africa and work closely with our customers in an environment that value its people, and then we have an opportunity for you.

It all starts with you
Provide business fulfillment support to the sales team in the Private Bank Suite by acting as the conduit between Private Bankers, Credit Operations, product houses and operational environments and perform all activities required to prepare, finalize and fulfill client application requests received from the Private Bankers.

What you'll give our business
You will be responsible for portfolio support for example; logging complaints, dealing with inbound calls and maintaining all clients documents. Another accountability is portfolio analytics for example; preparing interview packs, monitoring client portfolio, conduct pre credit assessments and assist in client contact plan. You will also be accountable for credit decisioning on Risk monitoring like drawing enquiries and obtaining outstanding information. The last accountabilities concluded are the suite administration and the self-development.
What you'll get in return
Help our customers get the best that Absa has to offer, and you'll get the same in return. We're not just talking about valuable benefits like medical aid, pension fund, preferential banking rates, funeral cover and well -being program. You'll also enjoy a company spirit that believes in giving our employees the freedom to do a great job, and the support to reach their ambitions in the future.

Desired profile

What you'll need
The success of everyone at Absa is measured by our ability to put our customers at the center of everything we do. To achieve this you will need the following:

·  Institute of Bankers (IOB) NQF level 5 qualification or equivalent in Banking e.g. Certificate or Diploma in Banking
·  NQF level 6 degree or equivalent in Banking and RE Exams
·  3 years general Banking and/or Credit experience within a Financial Institution.
·  2 years' experience in customer Services environment, i.e. client interaction and direct exposure in relationship management and portfolio management, i.e. Sales Support background
·  Experience in the Credit and/or Operations areas. Experience in the interpretation of client information, including Financial Statements
·  Proficient in MS Office (Word, Excel, Power Point and Outlook) and the Internet
·  No criminal record

Ready to apply?

There are four stages in our application process:
·  Application: On our application form we ask for information like your contact details, education and work experience. You will also be required to upload a CV, so it's a good idea to have this ready.
·  Online Assessments: We'll then ask you to complete online assessments if you have passed our minimum screening criteria. You will also receive an email with the link to these assessments so you can complete them when it suits you best. Our assessments are carefully designed to measure the skills and capabilities necessary to be successful in our roles.
·  Interview: If you are successful in our assessments we will contact you to conduct a brief telephonic interview before we invite you to attend a face-to-face interview.
·  Outcome: Following your interview we'll be in touch within five working days to advise you of the outcome.
Take your career to the next level and apply today.
If you have not received a response to your application in 15 days please consider your application unsuccessful.