Officer Debt Review - Auckland Park, Johannesburg, Gauteng

Job description

Officer Debt Review (RBC)

Job Sector: Retail Bank Collections (RBC) – Customer Management Retail Collections
Reference: 90113364
Period: 12 Months
Vacancies: 10

Absa Is Looking For Talent
If you're looking to forge a career with one of the leading banking groups in Africa and work closely with our customers in an environment that value its people, and then we have an opportunity for you.

It All Starts With You
To mitigate the bank's losses by directly interfacing with Debt Counselor's and evaluating the possibilities of re-structuring and rehabilitating the customer.

What You'll Give Our Business
Your responsibilities will include the day-to-day operations, like handling the total customer portfolio and queries, liaising, negotiating and escalating concerns. You will have full ownership of individual statistics. Team work is essential here, so you would have to support others and show respect and positive regard at all times. Another accountability will include the Risk management, which is completing the required compliance, training and procedures of ABSA policy. You last duty that you will be completing is MIS Reporting. This can be defined as
consolidating data to track progress and status of all customer portfolio's and activities in the weekly/monthly report required by the team leader Debt Review, and provide any commentary needed to contextualize the data used in the reports.

What You'll Get In Return
Help our customers get the best that Absa has to offer, and you'll get the same in return. We're not just talking about valuable benefits like medical aid, pension fund, preferential banking rates, funeral cover and well -being program. You'll also enjoy a company spirit that believes in giving our employees the freedom to do a great job, and the support to reach their ambitions in the future.

Desired profile

Requirements
The success of everyone at Absa is measured by our ability to put our customers at the center of everything we do. To achieve this you will need the following:
·  NQF level : Grade 12
·  2 years' experience in the credit environment
·  1 Year Debt review experience
·  NQF Level 5; Preferred.
·  Proficient in MS Office (Word, Excel, Power Point and Outlook) and the Internet
·  No criminal record

Ready to Apply?
There are four stages in our application process:
·  Application : On our application form we ask for information like your contact details, education and work experience. You will also be required to upload a CV, so it's a good idea to have this ready.
·  Online Assessments : We'll then ask you to complete online assessments if you have passed our minimum screening criteria. You will also receive an email with the link to these assessments so you can complete them when it suits you best. Our assessments are carefully designed to measure the skills and capabilities necessary to be successful in our roles.
·  Interview : If you are successful in our assessments we will contact you to conduct a brief telephonic interview before we invite you to attend a face-to-face interview.
·  Outcome : Following your interview we'll be in touch within five working days to advise you of the outcome.

Take your career to the next level and apply today.

If you have not received a response to your application in 15 days please consider your application unsuccessful.