Navigator PPM Support Analyst
Pune (Pune) Administration
Job description
Job Title: Navigator PPM Support Analyst
Location: Pune
Current instance of HP PPMC, known as “Navigator” is used in Barclays since 2008. The tool is used for managing the internal change portfolio with a user base of 40K in Change and Technology roles, 8K Project, Programme and Portfolio Managers with ~6300 proposed and in-flight projects.
This role's primary responsibility is to provide day to day application support and the delivery of configuration change requests in the tool along with supporting in the integration of the tool with other products and BI Solutions. Manage client expectations and demands proactively while maintaining good client relationships ensure effective application service delivery and availability.
Utilizing the Barclays defined best practices, standards and tools during design, development, integration, documentation and support.
Develop strong working relationships with various teams (Reporting, Infrastructure etc.) to ensure successful delivery of applications.
What will you be doing?
o This technical role is responsible for day to day application support and the delivery of configuration change requests in the tool and Developing and maintaining strong relationships across key stakeholders (EPMO), change project managers and engineering teams within a cluster.
o Liaising, and working closely, with the peers within and outside team, keeping the stakeholders updated on progress against milestones.
o Highlight and managing risks and issues via effective controls and standard Barclays processes
o Enhance and improve the application development capability of own team and via automation and innovation.
What we're looking for:
o Experienced HP PPM Professional with hands-on experience with the product
o Excellent functional knowledge of all PPM modules – Demand, Time, Resource, Financial, Project and Portfolio
o Strong working experience on Incident, Change and Problem management and should also have good knowledge on ITIL processes.
o Strong working experience of application support in banking domain.
o Experience in JAVA, web services & PL/SQL framework
o Nice to have HP Certified Professional in PPMC or equivalent qualifications
o Technical knowledge covering key areas, to include performance and tuning, security and controls.
o Good knowledge of UNIX and Linux (preferably Linux).
o Knowledge of Webservers.
o Managing the successful delivery of applications into the production environment, including the design of, and transition to, the application support strategy.
o Java, J2EE,SQL & PLSQL, XML, HTML, Web services
o Understanding of how to interoperate with web services.
o Understanding of REST and SOAP services.
o UNIX and Linux commands
Skills that will help you in the role:
o Strong spoken & written communication skills.
o Ability to understand the business context and translate business requirements to technical solutions.
o Strong technical skills with demonstrated ability to learn.
o Good problem solving skills
o Good team player.
o Personal & Interpersonal skills
o Knowledge of Webservers
o General knowledge of SQL server and BI tools
o Knowledge of Service now and Jira
Where will you be working?
· Pune
Be More at Barclays
At Barclays, each day is about being more – as a professional, and as a person. ‘Be More @ Barclays' represents our core promise to all current and future employees. It's the characteristic that we want to be associated with as an employer, and at the heart of every employee experience. We empower our colleagues to Be More Globally Connected, working on international projects that improve the way millions of customers handle their finances. Be More Inspired by working alongside the most talented people in the industry, and delivering imaginative new solutions that are redefining the future of finance. Be More Impactful by having the opportunity to work on cutting-edge projects, and Be More Valued for who you are.
Interested and want to know more about Barclays? Visit home.barclays/who-we-are/ for more details.
Our Values
Everything we do is shaped by the five values of Respect, Integrity, Service, Excellence and Stewardship. Our values inform the foundations of our relationships with customers and clients, but they also shape how we measure and reward the performance of our colleagues. Simply put, success is not just about what you achieve, but about how you achieve it.
Our Diversity
We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to our vision and goals.
Our Benefits
Our customers are unique. The same goes for our colleagues. That's why at Barclays we offer a range of benefits, allowing every colleague to choose the best options for their personal circumstances. These include a competitive salary and pension, health care and all the tools, technology and support to help you become the very best you can be. We are proud of our dynamic working options for colleagues. If you have a need for flexibility then please discuss this with us.
*Barclays recently announced the creation of a new world-class campus at Gera Commerzone located in Kharadi. All Pune based roles will eventually start to move to this new campus starting September 2019. In the run up to that, during the course of 2018, there may be transitory movements of some roles to other temporary sites. Please speak with your recruiter about the specific location plans for your role.