KYC Analyst

Job description

About Barclays
Barclays is a transatlantic consumer, corporate and investment bank offering products and services across personal, corporate and investment banking, credit cards and wealth management, with a strong presence in our two home markets of the UK and the US.
With over 325 years of history and expertise in banking, Barclays operates in over 40 countries and employs approximately 130,000 people. Barclays moves, lends, invests and protects money for customers and clients worldwide . Please visit our website here for more information.

Wealth - Client and Account Data Operations
The role sits within the Wealth - Client and Account Data Operations function of Global Operations in Barclays. Wealth Data Operations provide core production services, Client On-boarding, Account Opening, Static Data Amendments and Account Closure for BUK Wealth/ BI PB UK / BUK Private Client Services / BI Private Banking BPIM/ Barclays Stockbrokers / GIML business segments. In addition to these core production services Data Operations supports and delivers a variety of Regulatory and Efficiency Change Programmes for the business areas we support.

Role Purpose
· The Data Operations Customer Data team is responsible for On Boarding and the ongoing maintenance of client static data. The Team provides support to the BUK and BI businesses.
· The role holder will be responsible for the handling of the UK Private Bank (UKPB) / Private Client Service (PCS) KYC records to ensure they comply with Customer Due Diligence (CDD) and Know Your Customer (KYC) standards.
· The role holder will be required to become a CDD Policy expert and apply this knowledge to ensure client on-boarding standards are maintained to a level sufficient to pass audit.
· The role holder will be able to articulate exact gaps in requirements clearly and be able to highlight the relevant policy section.
· This is a technical role with no direct line management responsibilities.
· The team are called upon to opine and provide assistance to Front Office for complex cases and changes in procedure and policy. Being able to clearly articulate the impact and implications to all relevant stakeholders.
· The team is responsible for ensuring that there process remains in alignment with all policy updates timely and effectively with internal procedures updated.
· The role holder will be expected to support the Private Bank and PCS, KYC Trigger Event processes and the management of key stakeholders through the process.
· A key requirement of the role is to conduct detailed root cause analysis on defects and work with front office stakeholders to improve the quality of KYC records.

Key Accountabilities
· Gather information about customers in accordance with Group policy and regulatory requirements (e.g. Source of Wealth, Source of Funds, transactional history).
· Prepare a customer case with all gathered information.
· Prepare a recommendation on how to proceed and enhance a customer file for Business Unit representatives to progress.
· Perform necessary training in order to be appropriately trained and skilled in order to effectively carry out duties.
· Ensure all activity is delivered in accordance with processes, procedures, and the control framework in place.
· Continually seek to improve and enhance processes, procedures or controls.

Relationship Building and Stakeholder Management
· The role holder will be responsible for developing and maintaining strong working relationships with:
· Private Bank Front Office Stakeholders
· Financial Crime
· Business Unit MLROs

Decision Making and Problem Solving
· Make recommendations on how to proceed with the customer relationship.
· Seek guidance from their Team Leader/ Financial Crime on particularly complex cases.

Person Specification
Essential
· Knowledge of On-Boarding, KYC and Account Management disciplines and policies.
· Ability to adapt and excel in environment where change is the norm.
· Work affectively with colleagues across multiple locations, as required.
· A self-motivated team player who is able to define, structure and prioritise work for self as well as others, but who also has the flexibility and capability to change priorities when circumstances dictate.
· A good understanding of Operations and how this relates to the P&L
Preferred
· Proven experience of managing and influencing stakeholders
· Experience of analysing data and recognising key highlights and trends
· Able to adapt quickly to a new environment
· Self-starter who naturally assumes ownership of initiatives
· Energetic and highly motivated.
· Knowledge of the end to end operations processes / client lifecycles

Risk and Control Objective
All Barclays colleagues have to ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards

Benefits
Our customers deserve the best. The same goes for our employees. That's why at Barclays you'll receive a range of benefits that include a competitive salary and all the tools, technology and support you need to succeed.

Our Culture
Everything we do is shaped by the five values of Respect, Integrity, Service, Excellence and Stewardship. The values inform the foundations of our relationships with customers and clients, but they also shape how we measure and reward the performance of our employees. Simply put, success is not just about what you achieve, but about how you achieve it.

Dynamic working gives everyone at Barclays the opportunity to integrate professional and personal lives, if you have a need for flexibility then please discuss this with the hiring manager.

Barclays is an equal opportunity employer and are opposed to discrimination on any grounds. For more detailed information, please visit our dedicated Diversity and Inclusion site here .