IAM Data Services Support

Job description

Job Title : IAM Data Services Support

Location : Pune

Data Services Support Analyst – Individual contributor for support issues, primary point of contact for potential control breaches, email escalations.

What will you be doing?

- Candidate must have good understanding of all the ITIL standards.

- Demonstrate prudence, sound judgement and appropriate and timely escalations in the management of all types of risk applicable

- Candidate should have hands on exposure on one of the technology amongst the SQL, ORACLE, arangoDB.

- It would be good to have basic understanding on core JAVA and ASP.Net programming frameworks.

- Candidate must have profound understanding of data feed management concepts.

- Excellent on handing the critical communications during the buzzing hours of escalations.

- Comprehensive exposure on email escalation process and tool administration abilities.

- Required deep understanding of IAM Controls framework.

- Candidate should have ability to articulate business & technical impact of issues to stockholders.

- Aspirant must possess the sound exposure on infrastructure related issues.

- Candidate should have sound exposure on troubleshooting the database issues and obtaining the concrete query performance plan for tedious queries.

- Highlight risk and issues via effective control and Standard Barclays processes.

- Ensure all activities and duties are carried out in full compliance with regulatory requirement and Barclays policies and standards.

- Actively participate in internal initiatives outside project work (for example, adoption of new tools and internal process improvements).

- Strong Reporting, analytic, incident management and problem management skill set.

- Good to have knowledge of Report tools such as Tableau.

- Candidate should have ability to design and implement Feed management workflows with BPM tools, SSIS Jobs.

- Candidate must have brief exposure on taking the decisions during major incidents, outages on matters related to service degradation and managing communications to impacted stakeholders. Be able to supplement with a rationale for decisions taken.

- Aspirant must be familiar with reading Query Execution Plans with the ability to evaluate and improve performance characteristics of SQL and ETL processes.

- Report all risk events/incidents/issues immediately upon discovery and escalate significant events/incidents/issues using the defined process.

What we're looking for:

- Excellent verbal and written communication skills.

- Ability to work and adapt to an increasingly global operating model.

- Good understanding of Information Technology Infrastructure (platform, middleware, network and applications).

- Knowledge of the ITIL framework, vocabulary and best practices.

- Good Understanding of IT Security framework.

Skills that will help you in the role:

- Any certified security framework candidate.

Where will you be working?

· Pune

At Barclays, each day is about being more – as a professional, and as a person. ‘Be More @ Barclays' represents our core promise to all current and future employees. It's the characteristic that we want to be associated with as an employer, and at the heart of every employee experience. We empower our colleagues to Be More Globally Connected, working on international projects that improve the way millions of customers handle their finances. Be More Inspired by working alongside the most talented people in the industry, and delivering imaginative new solutions that are redefining the future of finance. Be More Impactful by having the opportunity to work on cutting-edge projects, and Be More Valued for who you are.

Interested and want to know more about Barclays? Visit home.barclays/who-we-are/ for more details.

Our Values

Everything we do is shaped by the five values of Respect, Integrity, Service, Excellence and Stewardship. Our values inform the foundations of our relationships with customers and clients, but they also shape how we measure and reward the performance of our colleagues. Simply put, success is not just about what you achieve, but about how you achieve it.

Our Diversity

We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to our vision and goals.

Our Benefits

Our customers are unique. The same goes for our colleagues. That's why at Barclays we offer a range of benefits, allowing every colleague to choose the best options for their personal circumstances. These include a competitive salary and pension, health care and all the tools, technology and support to help you become the very best you can be. We are proud of our dynamic working options for colleagues. If you have a need for flexibility then please discuss this with us.

*Barclays recently announced the creation of a new world-class campus at Gera Commerzone located in Kharadi. All Pune based roles will eventually start to move to this new campus starting September 2019. In the run up to that, during the course of 2018, there may be transitory movements of some roles to other temporary sites. Please speak with your recruiter about the specific location plans for your role.