Disclosure Management Lead

Job description

Barclays moves, lends, invests and protects money for customers and clients worldwide. Please visit our website here for more information.
Barclaycard US is one of the fastest-growing top-10 credit card issuers in the nation. The company creates customized, co-branded credit card programs for some of the nation's most successful travel, entertainment, retail, affinity and financial institutions, including: Apple, L.L.Bean, American Airlines, JetBlue, the National Football League and Ameriprise Financial. The business also issues its own Barclaycard-branded credit cards: Barclaycard Ring, Barclaycard Rewards, Barclaycard CashForward, and the award-winning Barclaycard Arrival product series. The company is headquartered in Wilmington, Delaware and has operations centers in Newark, Delaware; Wilton, Maine; Henderson, Nevada; and Hamilton, Ohio.

About Customer Delivery
Customer Delivery, a business unit in the Operations and Technology organization, supports the execution of acquisition and existing customer marketing programs including new acquisition campaigns, provides TSYS development activities for implementing new functionality and updating existing functionality, and provides direct oversight and implementation activities of operational business processes and policies.

Overall purpose of role
This role will collaborate with all business areas in ensuring Disclosures are updated and maintained in accordance with these guidelines, and will help co-ordinate appropriate Compliance and Legal approval of new or amended Disclosure materials and communicating those changes to all impacted business. The group will maintain a full inventory of all Disclosure Materials across all business areas covering Credit Cards, Consumer Lending and Deposits and ensure at a minimum an annual review of all Disclosures take place to ensure they remain pertinent to the current products in the market, and associated regulatory requirements

EEO statement
It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.

Key Accountabilities and Skills required:
· Leading and managing large, complex enterprise-level projects consisting of multiple teams and/or requiring integration with other activities outside the scope of the project teams.
· Playing a consultative role to help put in place the appropriate people, process, and tools and coaching members of the team as needed to optimize the efficiency of the project team.
· In situations that require a hybrid Agile approach, using good judgment and skill to develop a project management approach that is suitable for planning and managing the effort to achieve the project goals within designated project constraints.
· Manage Disclosure materials within the defined Disclosure Management framework across designated business lines, constantly reviewing processes and procedures for efficiencies and to ensure correct controls are in place and being adhered to.
· Manage the inventory of all Disclosure materials for designated business lines within BCUS.
· Provide realistic assessment to stakeholders of the expected delivery date of updated Disclosure Materials to ensure consistency with their expectations
· Interacts with departmental Leadership to ensure that goals and objectives are being met
· As the group matures, support the migration of any manual tracking and procedures to identified automated and systemic solutions

Risk and Control Objective
Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards


Your Skills and Qualifications will include:

· 3-5 or more years project management experience, supporting clients.
· BA or BS or equivalent experience is required; MA or MS is a plus
· 3-5 years project management experience in financial services, supporting clients.
· Demonstrated effectiveness managing and developing people.
· Ability to effectively negotiate and influence to accomplish objectives in a matrix management environment.
· Financial Services experience a plus.
· Ability to solve advanced problems and deal with a variety of options in complex situations. Requires expert level analytical and quantitative skills. Draws upon the analysis of others and makes recommendations that have a direct impact on the company.
· Ability to solve advanced problems and deal with a variety of options in complex situations. Requires expert level analytical and quantitative skills. Draws upon the analysis of others and makes recommendations that have a direct impact on the company
· Proficient with Microsoft Office Suite of programs, in particular advanced Microsoft Excel skills
· Demonstrated capability to manage groups within a fast-paced and evolving environment with multiple deadlines and competing priorities
· Able to quickly identify possible compliance issues
· Experience working with Process and Change Management
· Detail oriented
· Strong communication skills (oral and written), including the ability to interpret and document disclosures using appropriate language and terminology

Preferred Qualifications

· Project/strategic planning and business background with understanding of assigned areas of responsibility
· Ability to multitask and react in a fast-paced organization
· Ability to build strong working relationships with key stakeholders
· Strong organization and prioritization skills.
· Excellent written and verbal communication skills required.
· 3+ years of experience leading operational teams
· Proven leadership skills
· Ability to plan and manage at the strategic and operational levels
· Excellent interpersonal skills, especially with executive level customers and partner, as well as, internal and external contacts
· Ability to work collaboratively with internal and external constituents
· Superior presentation skills
· Highly motivated, energetic, extremely personable, comfortable working closely with executive management
· Exceptional leadership skills in developing strategy, hiring, retaining and developing top talent and effectively dealing with performance issues
· Business requirements and business case experience.
· Experience and understanding of Marketing Campaigns


Purpose and Values
Barclays has a single cross-business Purpose for Barclays and five core Values which underpin it.
Our Purpose is helping people achieve their ambitions in the right way. Put simply this is the answer to the question ‘What is Barclays for?' and it should guide our every action as employees.

Respect
We respect and value those we work with, and the contribution that they make.
Integrity
We act fairly, ethically and openly in all we do.
Service
We put our clients and customers at the centre of what we do.
Excellence
We use our energy, skills and resources to deliver the best, sustainable results.
Stewardship
We are passionate about leaving things better than we found them.