Cashier

Job description

Customer Advisor, Cashier

Working pattern: 35 hours per week, 5 days per week over six day period (Monday to Saturday). Working hours – 7 hours per day between 8am – 7pm

As a Barclays Customer Advisor, you'll play an exciting role in putting our customers first. This is a great way to play a more proactive role in the customer journey, as we'll look to you to take ownership for our customers' requirements by delivering an excellent service every time. You'll build genuine relationships, in a culture that encourages you to play an active role in your community by involving yourself in local events. This is a great opportunity to develop a wide range of high-level skills, and with time and commitment, you'll have the potential to progress your career within Barclays. At Barclays we know that talented and dedicated individuals don't always work 9-5 which is why we are committed to offering a range of flexible full and part time working options. Our branches are open at times to meet the needs of our customers this means that some weekend working may be required.

As a Customer Advisor, your main responsibilities will involve:
• Offering a professional, consistent and outstanding level of customer service
• Gaining trust by engaging our customers in conversation and actively listening
• Building a strong understanding of our products, services and processes

As a Customer Advisor, your skills and qualifications will include:
• Previous experience of operating in a customer-facing role and delivering an excellent service. However the great thing about this position is we will offer you all the training you need to support our customers.
• You will need to be a motivated individual who will have a passion to obtain knowledge of our products and services and use this to support our customers during your interactions with them
• A great team worker who is willing to go above and beyond to deliver the best possible service to our customers

The Benefits:
Our customers deserve the best. The same goes for our employees. That's why at Barclays you'll receive a range of benefits that include a competitive salary, flexible hours and all the tools, technology and support you need to succeed. That's not all. We'll also offer you private healthcare, childcare savings, and employer discounts. All this, plus a unique company spirit that encourages people to achieve their best.

Our Values:
All we do is shaped by the five values of Respect, Integrity, Service, Excellence and Stewardship. The values inform the foundations of our relationships with customers and clients, but they also shape how we measure and reward the performance of our employees. Simply put, success is not just about what you achieve, but about how you achieve it.

Diversity:
We will consider applications from job share applicants.
At Barclays, we recruit based on merit and are committed to promoting diversity throughout our organisation.

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Ready to apply?
There are four stages to our application process:
1. Application (30mins): On your application we'll ask for information like your contact details, education and work experience. You'll also be required to upload a CV, so it's a good idea to have it ready.
2. Online Assessments (60mins): We'll then ask you to complete three online assessments. You'll also receive an email with a link to the assessments so that you can complete them when it suits you best. Our assessments are carefully designed to measure the skills and capabilities necessary to be successful in our roles, but they'll also provide you with some insight into what our roles entail.
3. Interview: If you're successful at assessment we'll invite you to attend a face-to-face interview. We want you to be free to choose an interview time that suits you, so we'll provide some options and ask you to select your preferred timeslot via an online booking system.
4. Outcome: Following your interview, we'll be in touch within five working days of all interviews being completed to advise you of the outcome.
Visit our website for tips and advice on each stage www.jobs.barclays.co.uk/advice or click below to apply now.

We encourage applicants to apply as early as possible in the recruitment period. Barclay's recruitment periods can and may vary. We reserve the right to remove this advert during the recruitment process.

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