AVP - Business Analyst - Payments (Poole)

Job description

About Barclays
Barclays is a transatlantic consumer, corporate and investment bank offering products and services across personal, corporate and investment banking, credit cards and wealth management, with a strong presence in our two home markets of the UK and the US.
With over 325 years of history and expertise in banking, Barclays operates in over 40 countries and employs approximately 130,000 people. Barclays moves, lends, invests and protects money for customers and clients worldwide . Please visit our website here for more information.

Payments Technology Change
The Payments Technology Change team is part of the wider Technology Change team within the Barclays Corporate & International business (BC&I). The department is focused on the delivery of business and technological change for the payment processing function and numbers in excess of 500 heads. Although part of BC&I, Payments Technology Change serves stakeholders from across the Barclays Group.

Our payments systems process over £300 Billion a day and sit at the heart of our Corporate Banking model. The Programme Blue Payments Workstream is accountable for the end to end delivery of all High Value and Low Value Payments, FX, Billing and Reconciliations aspects for each country.


Role Purpose
Programme Blue was initiated to deliver an enhanced Corporate Bank offering for global corporate clients in Europe and to ensure continuity of service for key client groups as Barclays disposed of non-core businesses in Europe. Our goal is delivery of a highly digitised, comprehensive banking platform (covering cash, trade and debt) across Western Europe and the UK, which will provide a consistent experience and offering across all geographies. We are two years into a multi-year delivery, which is focused on both existing markets such as France, Ireland and Germany, and also potential new markets including Luxembourg, Belgium and The Netherlands.

The role includes:

· Driving forward the Technical and Operational design, development and implementation of the end to end Payments Platform for every strategic country in scope for Programme Blue.
· Defining strategic and re-usable FX, Reconciliation and Billing models across all countries to deliver a consistent, best in class European solution.
· Managing relationships with multiple stakeholders in Technology and Operations, formulating and presenting recommendations to influence decisions and deliver strategic solutions.
· Taking ownership for Scheme Memberships and relationships with external banks, including settlements, accounts and reconciliations.

Key Accountabilities
· Use JIRA to create, manage and implement User Stories for all requirements for every Payment, FX, Reconciliation and Billing system.
· Creation and Roll Out of all necessary operational documentation, including Target Operating Models, Business Operating Design and Standard Operating Procedures
· Work closely with business stakeholders to gather requirements, deliver Designs and Procedures, and host regular meetings to walk through risks, issues, plans and updates.
· Manage the relevant Payments and FX component team relationships, agreeing and monitoring release scope, timeframes and associated impacts.
· Support defect identification and resolution, working with Technology teams to identify fixes and agreeing severity and workarounds with Operational teams.

Person Specification
· Work in an organised well-structured manner
· Be proactive in the execution of allocated tasks
· Own the tasks independently
· Be able to communicate clearly on the status and progress of allocated activities
· Be willing to learn new skills
· Experience of working in a business or change capacity
· Delivery & Project Management - Understands essential concepts and practices of delivery requirements
· People Development - Familiar with the essential concepts and practices of People
· Ability to ‘hit the ground running' in an unfamiliar environment
· A team player who will work collaboratively with a diverse group of people and who proactively breaks down barriers and promotes team wellbeing.

Knowledge and Expertise :
· Understands essential concepts of major activities associated with large project implementations
· Understands Corporate Banking domain
· Knowledge/familiarisation of Agile methodologies and principles an advantage
Technical Skills:
Required
· Strong knowledge of Payments and FX Systems and/or Operations (GPP, MassPay, SMS, FCL, EDMS, BCBS, V-Risk and QMS)
· Ability to learn new systems, processes and procedures quickly in order to resolve complex issues and meet operational needs
· Proven experience of strong BA skills, including requirements gathering and Operational and Business design.
· Good Stakeholder management skills, with an ability to communicate clearly to multiple business and technology teams with varying degrees of understanding.
· Ability to multi-task, and work under pressure and to crucial deadlines in order to meet challenging Programme milestones
· Ability to troubleshoot and resolve complex problems and issues successfully, offering innovative solutions.
· Well-developed interpersonal, written and oral communication skills including the ability to negotiate, advise, influence others and work collaboratively with people to make decisions.
· Understanding of Barclays DDLA tools, including JIRA and Confluence
· Experience of working in a PCB project environment (preferably Agile/SDLC)

Beneficial
· Recognised industry BA qualifications
· Knowledge of Reconciliations systems and processes (IMatch)
· Knowledge of Billing systems and processes (ORMB / MI Revenue)
· Understanding of industry schemes and formatting, including SWIFT, SEPA Credit Transfers and Direct Debits, Target2 and Nostro relationships.
· Knowledge of wider end to end banking model, including Credit, Debt, Finance, Treasury and Servicing

Risk and Control Objective
All Barclays colleagues have to ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards

Benefits
Our customers deserve the best. The same goes for our employees. That's why at Barclays you'll receive a range of benefits that include a competitive salary and all the tools, technology and support you need to succeed.

Our Culture
Everything we do is shaped by the five values of Respect, Integrity, Service, Excellence and Stewardship. The values inform the foundations of our relationships with customers and clients, but they also shape how we measure and reward the performance of our employees. Simply put, success is not just about what you achieve, but about how you achieve it.

Dynamic working gives everyone at Barclays the opportunity to integrate professional and personal lives, if you have a need for flexibility then please discuss this with the hiring manager.
Barclays is an equal opportunity employer and are opposed to discrimination on any grounds. For more detailed information, please visit our dedicated Diversity and Inclusion site here .