z-Teller– Part Time Teller (20 Hours) –Starmount Financial Center - CHARLOTTE, NC - CENTRAL CHARLOTTE - Spanish Preferred
Graduate job Charlotte (Mecklenburg County) Accounting / Management control
Job description
Job description
Tellers primary responsibilities include, processing transactions accurately and efficiently in accordance with established policies and procedures and engaging our customers . Connecting customers through referrals to teammates and specialists making the financial lives of our customers better. Tellers are the face of Bank of America and therefore demonstrate core values in all actions and provide an excellent experience for the customer. May be required to work weekends and/or extended hours and regular, reliable attendance is critical.
Desired profile
Required Skills:
· Proven results in exceeding goals in areas of sales and service in a customer-centric, results-driven environment
· Minimum of six months customer service experience in financial services, retail sales or a goal-oriented environment
· A minimum of six months experience with cross-selling, up-selling and/or referring products
· Thrive on engaging with customers; can begin a conversation, build rapport, and handle objections
· Ability to identify customer financial needs, goals and objectives; comfortable asking customers about their personal finances
· Ability to sell customers on meeting with a sales associate to learn about products/services
· Ability to respond and assist customers with inquiries and/or problem resolution
· Ability to work effectively as a team member
· Strong communication skills (including verbal and non-verbal) and active listening skills
· Careful attention to detail and time management
· Proficiency in basic computer skills
· Pass pre-employment assessment
Desired Skills:
· Minimum of six months cash handling experience
Posting Date : 30/09/2015
Location : US-NC-Charlotte
Travel : No
Full / Part-time : Parttime
Hours Per Week : 20.00
Shift : 1st Shift
Weekly Schedule : Monday – Saturday – 4 Hours Daily with one day off during the week, Flex preferred