Personal Banker - Full Time/40hrs - Fremont-Beacon Financial Center - Fremont, CA.

Job description

Job description

Personal Bankers (PBs) are responsible for offering and selling financial products and services (i.e. Credit Cards, CDs, Loans) to both consumer and small business customers. Routinely work with customers and small business clients, to build and deepen relationships by uncovering financial needs, and recommending the best products, services and solutions to meet those needs. Ensure the customer's needs are met by partnering with the appropriate specialist and/or teammate to serve the customer's banking, small business, mortgage and investment needs. PB helps to create an excellent customer experience. Proactively manage risk in every business, product, and service transaction leveraging the Risk Framework.Demonstrate Bank of America core values. Understand and live the values that support our culture.Treat all customers equally and fairly.Adhere to policies and procedures.Stay informed of key priorities and business updates.Execute sales and service plays and processes. May be required to work weekends and/or extended hours and regular reliable attendance is critical.

Desired profile

Required skills

·  Minimum of one year sales experience in a salary plus incentive environment with individual sales goals where you routinely met or exceeded defined goals and accountabilities
·  Minimum of one year of customer service experience
·  Skilled in assessing customer/client needs, providing solid advice/recommendations, and building customer relationships based on mutual trust to optimize sales opportunities with new and existing customers/clients
·  Ability to build solid relationships with teammates, business partners and specialists by fostering teamwork, partnership and collaboration
·  Ability to apply strong critical thinking and problem solving skills to meet customer's needs
·  Ability to demonstrate initiative, a commitment to continuous learning, and the ability to adapt to changing demands and requirements
·  Excellent oral and written communication skills with strong influencing skills
·  Pass personal banker pre-employment assessment

Desired skills

·  Demonstrates leadership and assertiveness
·  Bilingual (fluent verbal and written) skills
·  Experience in financial services and prior knowledge of financial services industry, products and solutions

Posting Date : 11/30/2015

Location : US-CA-Fremont

Travel : No

Full / Part-time : Fulltime

Hours Per Week : 40.00

Shift : 1st Shift

Weekly Schedule : Monday - Saturday; Flexibility Required

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