UMMS and Titanuim Triage Engineer

Job description

2nd/3rd Line Triage Engineer

Would you like to ensure software tools supporting the Royal Navy are working effectively and efficiently? We currently have a vacancy for a 2nd/3rd Line Triage Engineer at our site in Broad Oak. The role sits within Information Knowledge Management (IKM) – the IT arm of Maritime Services.

As a 2nd/3rd Line Triage Engineer, you will be delivering solution triage support (software and data) to meet internal priorities and contractual obligations. You will be supporting UMMS and Titanium tools. UMMS is used by the Royal Navy to predict the life and stats of parts and systems on board ships. Titanium pulls together multiple and varying data sets and provides them back to the user in one dashboard, helping to make real-time decisions.

This varied role will provide you with the chance to work with a diverse set of customers and stakeholders. By having direct contact with the customer, your understanding of customer requirements will greatly improve.

Your main responsibilities as a 2nd/3rd Line Triage Engineer will involve:

Conducting initial triage support and 2nd line systems support

Liaising with the Systems Development and Test teams

Liaising with customer support authorities

Issuing data correction updates

Your skills and qualifications as a 2nd/3rd Line Triage Engineer:

Essential:
Experience of supporting MS SQL, Oracle, Java
Evidence of strong analytical skills

Desirable:
Knowledge of object orientation in theory
HNC/HND in engineering, scientific, computing or numerate disciplines

What we're looking for in you:

You will be self-motivated, committed and dependable. You will be good at working as part of a team and will have excellent communication skills, both oral and written. You will be good at identifying solutions to problems.


Salary: Competitive

Location: Broad Oak

BAE Systems

BAE Systems is one of the world's leading global defence, security and aerospace companies. We work at the cutting edge of technology, creating more than 100 new inventions every year for customers in over 100 countries.

Maritime Services

Join us and help to define the future of global maritime defence capabilities. With approximately 3,500 employees based at five UK locations and a revenue of £650 million, we pride ourselves on employing the best professionals around and offer significant opportunities for committed employees to learn and grow with us.

From our headquarters in Portsmouth, we are proud to support the Royal Navy in global operations. BAE Systems Maritime Services delivers end-to-end support to over 50 per cent of the Royal Navy's surface fleet. Our services include ship upgrades, repairs, dockyard facilities management and provision of combat systems training. We also develop and support the Royal Navy's complex equipment, such as radar, torpedoes and small boats.

With our international programmes and core support to UK MoD Maritime, you could find yourself working on the iconic Queen Elizabeth Class Aircraft Carriers, Type 45 Destroyers, Type 23 Frigates, Type 26 Global Combat Ships, Hunt Class Mine Countermeasure vessels, Offshore Patrol vessels, Historic ships and more. And with our development and support of complex equipment ranging from a Spearfish Torpedo to an Artisan Radar, the projects you'll be involved in will form the backbone of the UK Royal Navy for decades to come.

Join us and you'll be part of something important; something you can be proud of.

BAE Systems is an equal opportunities employer. We value diversity and welcome applications from candidates from all backgrounds. We particularly welcome applications from sections of the community which are currently under-represented at BAE Systems, including women, BAME and applicants with disabilities. Please note we will not use any personal information relating to your background at any stage of the application process.

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