Apprenticeship - IT application and business intelligence specialist - (M/F) - September 2024

Job description

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Whatever their stage of life, we provide over 108 million customers with the products and services they need to progress. From insurance to personal protection, and savings to wealth management, no matter the need we’re always there for them. And we’re always there for our employees. In 50 countries, we work hard to inspire pride and a sense of belonging in our people. To provide opportunities that challenge them, inspire them, and reward them. And to create a culture that’s open, supportive, and empowering. Because we know that’s the real secret to success – and the best way for us to keep building a better world for both our customers and the talented people who put them first.

Your work environment:

The headquarters of the AXA Group (GIE AXA) brings together our corporate activities. It provides guidance and support to subsidiaries around the world, to ensure the coordination and monitoring of the Group's global strategy, the application of its standards, the consistency of commercial approaches and the sharing of best practices. The headquarters gathers approximately 1000 employees and is distinguished by its strong international culture (45 nationalities), which makes it a rich and stimulating place to work.

Within the Group, you will join the Group Risk Management which develops the risk framework in terms of limits/thresholds (financial, insurance and operational risks), standards, minimum requirements or processes, and oversees the operating entities’ adherence to the framework, supported by the local risk management teams. Risk management is coordinating the second line of defense.

Within the Group Risk Management family, you will be part of the Group Internal Control and operational risk team which is responsible for providing reasonable assurance regarding the achievement of objectives relating to operations, reporting, and compliance.

Your job and daily missions:

You will integrate the team in charge of managing the information systems (tools, interfaces, data lakes etc.) supporting the AXA operational risk and internal control frameworks for 50 operating entities involving more than 13 000 employees across the world. You will be in direct contact both with the functional experts and the end users.

The team has a central role in the department and is notably leading the IT strategy, governance, architecture, developments, and daily operations. We work with Agile methodologies. We are innovative and constantly trying to leverage emerging technologies with currently a strong focus on artificial intelligence and its applications

Your main duties will be:

IT Tools Management and Maintenance

• Daily monitor the IT tools, interfaces and data lakes to ensure they are working as they should
• Provide day-to-day support to a community of 50 local administrators all over the world
• Solve issues/bugs and liaise with the right stakeholders when necessary
• Maintain the operational risk and internal control frameworks referential up to date
• Perform change management activities (awareness sessions, trainings, community calls…)
• Document key processes and activities of the team

Business Intelligence

• Prepare, run and verify the quarterly reporting submitted to the management committees
• Enhance our business intelligence by designing reports helping the management to make the right decisions

IT Parametrization

• Implement and improve functionalities of the information systems as per a defined roadmap.
• Perform user acceptance testing before releasing new functionalities

Efficiency & Data Quality

• Identify, assess and implement solutions to address areas for improvement such as quickness/automation of our activities or data quality

Desired profile

Qualifications :

Technical and professional skills :

·  Strong knowledge of IT environment
·  Proficiency in Excel (Knowledge of VBA is a plus)
·  Proficiency in SQL and relational databases
·  Proficiency in data visualization (Knowledge of PowerBI is a plus)
·  Proficiency in Python would be a plus
·  Knowledge of artificial intelligence models would be a plus (Machine learning and generative AI models etc.)
·  Knowledge of Azure Data Platform and/or Azure Data Bricks would be a plus

Communication skills :

·  Fluent in English
·  Ability to animate high quality meetings and training sessions for key stakeholders
·  Ability to vulgarize IT topics to non-IT population
·  Customer oriented
·  Autonomous
·  Proactive
·  Thorough

Experience :

·  Currently studying to get a Master’s degree in Information Technology or Engineering