AI Analyst

Job description

About AXA 

As a world-leading insurance company, we act for human progress by protecting what matters. With 153,000 employees in 54 countries working for 105 million customers, we’ve created a truly dynamic and vibrant community. Inclusion and diversity link closely with our values, and together we’re nurturing a culture of respect, for each other, for our customers and the communities around us. Join AXA and you’ll feel like you belong, are included and can thrive. You’ll be able to shape the way you work and truly grow your potential as you seek out new opportunities, push boundaries and benefit people in critical moments of their lives. This is your chance to build the tomorrow you want. Know you can. 

 

About the entity  

AXA is becoming a sustainable tech-led company and at AXA Group Operations we are one of the major catalysts for this transformation.  

We set the tone by triggering and empowering the evolution of our insurance business model through technology and innovation, driving its concrete implementation globally at speed, with a high quality of advisory and execution. 

We are present across 17 countries with committed, highly qualified teams. We leverage technology, data, sourcing, security and investment allocation in a global way, but also achieve economies of scale and synergies when necessary. 

 

At AXA Group Operations, we want to be recognized in three fields of action: 

· 
State-of-the-art Data Technology to drive customer experience 

· 
State-of-the-art Procurement & Sourcing to drive efficiency and better manage risks 

· 
High-Performing Global Team for stronger partnerships with AXA entities  

 

 

Where will you be in the organization? 

 

The division  

Group Technology Operations (GTO) aims at designing, developing, and operating Global AXA IT products, delivering them to AXA Entities and the AXA Group, at the right level of quality of service and cost and aligned with business-driven priorities. Its missions can be summarized in four main activities: global product delivery, global product portfolio management, day-to-day operations management, and entities proximity management. 

 

The department / team  

You will join the Business and Data Global Products department, in the Data, BI & Analytics team, which encompasses a large range of solutions and services to support the Business of AXA, from technical IT4IT tools to enhanced Data capabilities, helping systems to be more reliable and secured.    

 

Our team is composed of 3 Product :​​​  

                                                                                                                                                                           

Data, BI & Analytics  

· 
SHINE platform provides Data capabilities through reporting, analysis, visualization tools 

· 
Master Data Management (MDM) enhancing Data quality through Data governance  

· 
Secure GPT: Internal service that offers secure and compliant access to Generative AI solutions for AXA employees. 

· 

About the job 

 

Job purpose  

 

Secure GPT is an internal AXA service that provides secure and compliant access to Generative AI solutions for AXA employees. It enables employees to generate, summarize, translate, reformulate, and correct text and codes for daily tasks related to insurance work. The service ensures data sovereignty and protects against intellectual property loss while being compliant with all relevant labor regulations. 
Secure GPT is currently available for 150 000 collaborators at AXA. 

 

The purpose of this internship is to work on the adoption of Secure GPT, through communication. The intern will be responsible for dealing will all aspects of communication around the product. 

Facing 200+ entities and 150k users requires to communicate clearly and enough, to avoid most of 1-to-1 contacts. 

The current team is about 20 people, in France, Spain and Portugal, working on many aspects to manage operational activities and product development. 

 

Main missions  

 

 

Your responsibilities include: 

 

· 
Communities' management (Teams, Confluence...) 

· 
Newsletters 

· 
FAQ and documentation 

· 
Promotion video generation 

· 
Communication pack generation 

· 
Internal customers synchronization 

· 
Event preparation 

· 
Product promotion 

 

 

About you  

 

We are looking for someone with the following experience and skills:  

 

Experience  

 

At least 2 years of Business/Communication School 

Knowledge on AI is a plus 

 

Requirements: 

· 
Strong communication skills, both written and verbal 

· 
Enthusiastic and eager to learn about product communication and marketing 

· 
Ability to work effectively in a team environment 

· 
Basic knowledge of digital marketing and social media platforms 

· 
Proactive and detail-oriented approach to work 

· 
Basic IT knowledge, as the understanding of the product and its limitation is key 

 

French & English speaker mandatory 

 

What we offer 

We bring together the expertise, cultural diversity and creativity of over 8,000 employees worldwide and we’re committed to equal opportunities in all aspects of employment (gender, LGBT+, disabled persons, or people of different origins) and to promoting Diversity & Inclusion by creating a work environment where all employees are treated with dignity and respect, and where individual differences are valued.