Property Case Handler - Houselogic, Bristol BS8 - £18-20,000 - Aventria - Bristol

Job description

Houselogic are now recruiting for a talented Case Handler to join our team. Your main responsibilities will be liaising with all parties to ensure the effective management of property related insurance claims through to a satisfactory conclusion.

The Role

Management of a property caseload.
Communicating with clients, policyholders and tradespeople.
Working within client SLA's.
Monitoring progress of all cases and relaying relevant information to all parties accordingly.
Building relationships with policyholders and guiding them through each stage of the process.
Managing any complaints that may arise.
Adhering to all service quality standards set by the company.
The Person

Previous experience of developing successful relationships within a client focussed environment.
Excellent verbal and written communications skills.
Proven track record in effective caseload management.
Diligent and conscientious approach.
Ability to prioritise tasks.
Excellent customer service skills.
Some knowledge of property maintenance and/or general building would be advantageous.
The Company

Houselogic is an established property maintenance company.
National clients within both insurance and asset management.
Offices based in Whiteladies Road, Clifton.
Always strive to achieve the best outcome for our clients and their customers.
The Rewards

Competitive starting salary of £18-20,000
Generous holiday entitlement.
Favourable working hours; Monday to Friday, 9am-5.30pm.
Dedicated training and development.
Structured performance appraisals and salary reviews.
Professional and supportive working environment.
Employee benefits.
Please forward your CV in order to apply for this rewarding career opportunity.