MY_AWL_Support Analyst (MCS)

Job description

Worldline [Euronext: WLN] is the European leader in the payments and transactional services industry. Worldline delivers new generation services, enabling its customers to offer smooth and innovative solutions to the end consumer. Key actor for B2B2C industries in 20 countries, with over 40 years of experience, Worldline supports and contributes to the success of all businesses and administrative services in a perpetually evolving market.

Worldline offers a unique and flexible business model built around a global and growing portfolio, thus enabling end-to-end support. Worldline activities are organized around three axes: Merchant Services & Terminals, Mobility & e-Transactional Services, Financial Processing & Software Licensing. Worldline employs more than 8,600 people worldwide and generated 1.22 billion euros revenues in 2015. Worldline is an Atos company.

Job responsibilities:

· To support and maintain the company’s mission critical business applications.
· To provide 1st line support
· Take ownership of incidents and progress through to closure
· Investigate and resolve incidents quickly and efficiently
· Documenting troubleshooting and problem resolution steps, testing & results
· Creates and amends programs in accordance to design by senior
· Provide assistance and advice to customers in the effective use of systems and applications
· Must be able to clearly communicate to customers, teammates and management
· Ensure that any assigned project work is completed on time and meets the required scope
· Ability to work in a team
· Provide out of hours on call support

Job requirements:

· BSc degree in Computer Science or equivalent
· Minimal 2 years in troubleshooting and analytical skills Programming/Support and debugging exposure in either of COBOL/ RPG/ Java/ C or C++
· Communicate well both in written and verbal
· Candidates with Credit Card applications or COBOL400 experience is an advantage
· Fresh Graduates are also encouraged to apply (training will be provided)
· Willing to adept to new systems and new platform (AS400)
· Good analytical skills and ability to work independently
· Ability to work in a team

Why work at Worldline?
Our success comes from strong skills, new ideas, diverse points of view and the energy of all women and men from Worldline. Not only do they represent our Human Capital, they are also key players in our success. We make managing our talents a major asset in the success of our business.
But, at Worldline, we do more than just managing our talents. It is our top priority to involve them, inspire them, and develop them. In line with our guiding principle “Build your career and grow with us”, it is our mission to ensure that their potential can grow and flourish through the numerous development programs and career opportunities we offer.

Your Application
If you wish to apply for this position, please click below to complete our online application form and attach your CV in either Word, rtf or text format.
Atos does not discriminate on the basis of race, religion, colour, sex, age, disability or sexual orientation. All recruitment decisions are based solely on qualifications, skills, knowledge and experience and relevant business requirements.
We are committed to making reasonable adjustments to the applications process for people with disabilities.