Expert fonctionnel Kiosk (H/F)

Description de l'offre

Worldline [Euronext: WLN] is the European leader in the payments and transactional services industry. Worldline delivers new generation services, enabling its customers to offer smooth and innovative solutions to the end consumer. Key actor for B2B2C industries in 20 countries, with over 40 years of experience, Worldline supports and contributes to the success of all businesses and administrative services in a perpetually evolving market.

Worldline offers a unique and flexible business model built around a global and growing portfolio, thus enabling end-to-end support. Worldline activities are organized around three axes: Merchant Services & Terminals, Mobility & e-Transactional Services, Financial Processing & Software Licensing. Worldline employs more than 8,600 people worldwide and generated 1.22 billion euros revenues in 2015. Worldline is an Atos company.

Vous serez amené(e) à :

- prendre connaissance des différents métiers/fonctions œuvrant au bon fonctionnement des restaurants.

- monter en compétence sur la suite logicielle RDI équipant les restaurants, et maitriser techniquement et fonctionnement la solution

- accompagner le support niveau 1(support restaurant) dans l'analyse des problèmes remontés, assurer leur qualification et suivre leur traitement par l'équipe de Delivery (Worldline ou RDI)

- Assurer le suivi et l’accompagnement du client en collaboration étroite avec l'équipe de delivery Worldline en charge de l'intégration de cette suite logiciel, en ayant en permanence pour objectif la satisfaction client et le développement du business.

Cette prestation sera assurée à Guyancourt dans les locaux d'un grand acteur de la restauration rapide

Profil

Afin de mener à bien cette mission, nous recherchons un candidat qui possède :
-Bonnes capacités d'adaptation et d’autonomie
-Motivé(e), curieux(se) et attaché(e) à la qualité de votre travail
-Sens de la relation client et du service
-Goût du contact, bonnes qualités relationnelles, bonne capacité d'écoute
-Attrait pour l'expertise fonctionnelle et métier

Serait un plus :
-connaissances C# / Angular JS

Why work at Worldline?
Our success comes from strong skills, new ideas, diverse points of view and the energy of all women and men from Worldline. Not only do they represent our Human Capital, they are also key players in our success. We make managing our talents a major asset in the success of our business.
But, at Worldline, we do more than just managing our talents. It is our top priority to involve them, inspire them, and develop them. In line with our guiding principle “Build your career and grow with us”, it is our mission to ensure that their potential can grow and flourish through the numerous development programs and career opportunities we offer.

Your Application
If you wish to apply for this position, please click below to complete our online application form and attach your CV in either Word, rtf or text format.
Atos does not discriminate on the basis of race, religion, colour, sex, age, disability or sexual orientation. All recruitment decisions are based solely on qualifications, skills, knowledge and experience and relevant business requirements.
We are committed to making reasonable adjustments to the applications process for people with disabilities.