CUSTOMER SERVICE OFFICER
Timişoara (Municipiul Timişoara) Sales
Job description
Eviden is an Atos Group business with an annual revenue of circa € 5 billion and a global leader in data-driven, trusted and sustainable digital transformation. As a next generation digital business with worldwide leading positions in digital, cloud, data, advanced computing and security, it brings deep expertise for all industries in more than 47 countries. By uniting unique high-end technologies across the full digital continuum with 55,000 world-class talents, Eviden expands the possibilities of data and technology, now and for generations to come.
What are we looking for?
We are looking for cool people eager to start a meaningful career in the financial area in one of the biggest IT Companies in Romania. You can take the first step on a clear career path, with multiple development opportunities both on technical and non-technical fields. Our growing team waits for you.
Key Accountabilities:
• You will assist the clients through phone or/and ticketing system for various types of financial operations, such as card/ banking application blocking, due to fraud/ lost/ theft.
• You will provide information related to bank account statement, payment transactions, banking card status.
• You will help those clients who want to lodge an appeal for their order.
Desired Profile:
• French language mandatory - min B2 level
• English language – beginner (A2)
• Flexibility and availability for shift schedule
• Team working skills.
• Ability to communicate in a clear manner both written and spoken.
• Customer service and attention to details skills
What we offer?
• We can shape your career by adding trainings and certifications in line with your job.
• We have competitive benefits in different sectors.
• You can specialize and became an expert in financial operations.
• We can offer you an international environment where you can get in touch with clients from different worldwide sectors.
• The last but not the least: competitive salary and performance bonuses
• Have extra vacation days relying on your experience
Let’s grow together.