Store Supervisor - Onitsuka Tiger

Job description

Onitsuka Tiger is the authentic Japanese brand with true sports heritage (original brand fascia for ASICS) with a unique collection of footwear, apparel and accessories. Established in 1949 Onitsuka Tiger is nowadays an iconic heritage brand for discerning fashion conscious consumers looking to differenciate themselves from the crowds and high street names.

We are looking for a dynamic, talented and sales focused store supervisor for our stand alone (and one-off in UK) Soho store for Onitsuka Tiger. This store is managed by a small but highly proactive and knowledgeable team in need of a great new addition to help run the store efficiently.

This is a full time position that will require weekend working as well as bank holiday and throughout the most important trade periods in retail (winter and summer).

Here's a sumary of responsibilitites:

1.Job purpose

• Support the store management in meeting or exceeding store sales targets
• Work with the Store Manager and Assistant Manager to achieve brand standard in customer service and selling, product presentation and merchandising

2. Position in the organisation

• Reports directly to: Store manager
• Gives leadership to: Sales Associates
• In his absence, replaces: Store Manager or Assistant Store Manager

3. Result fields

Result field 1. Support the Store Manager and Assistant Manager in meeting or exceeding store sales targets.

• Assist the management team by effectively leading the staff to achieve the financial, customer service and merchandising standards through effective product, people and service planning.
• Act as a keyholder, and share in the opening and closing responsibilities of the store.

Result field 2. To work with the store management to achieve brand standard in customer service and selling, product presentation and merchandising

Key tasks:

• Lead by example in effectively building and maintaining customer relationships.
• Lead by example in the execution of operational procedures, tasks and processes.
• Ensure all cash handling is accurate, while facilitating a superior checkout experience.
• Support and offer guidance to staff within the store, focused on the delivery of the required standards of (visual) merchandising, presentation and promotional activity.
• Recognize product flow opportunities and partner with management and Associates on process improvements.
• Manage back of house operations and share in the cleaning duties of the store where required.
• Partner with management to ensure that all visual and merchandising directives, promotions and markdowns are completed within a timely manner.

4. Job requirements

Knowledge and experience

• Two years of experience, working in a retail environment.
• Must have or be pursuing a High School diploma or GED.
• Able to effectively communicate in English (both written and verbal).
• Basic computer skills, including Microsoft Word, Excel and Lotus Notes.

Personal qualities/skills

• Excellent skills needed in communication (written & oral), teamwork, flexibility, pro-activeness, stress resistance.
• Able to accomplish multiple tasks in a fast-paced environment.
• Ability to communicate effectively and appropriately with customers and store personnel, maneuver around sales floor, stockroom and store office; lift and carry 40 lbs/18.14 kilograms.
• Open availability and flexibility to work nights, weekends, store openings and store closings according to the needs of the business.

If you think you'd be the right person to help our team reach the next level and keep surprising our customers we'd like to hear from you. Please send your CV and covering letter stating why you would like to work for Onitsuka Tiger.

We're looking ofrward to hearing from you!