Expires soon Arm

Windows Systems Administrator

  • Intermediate level job
  • Cambridge (Cambridgeshire)
  • Infra / Networks / Telecom

Job description

Job Description

ARM is the world's leading semiconductor intellectual property (IP) supplier and as such is at the heart of the development of digital electronic products. ARM’s ecosystem includes many of the biggest names in consumer electronics and semiconductor manufacturing.

The Infrastructure Platforms team works closely with their internal customers and key stakeholders, to prioritize, plan, and execute a number of strategic projects as well as providing operations support for the global infrastructure.

Job Purpose

A highly-motivated and experienced IT professional is required to provide Windows and Exchange Server support for ARM’s global infrastructure. Working alongside fellow team members and others within the IT technical teams to deliver against key responsibilities and ensure the continued availability and development of the primarily Windows-based services.

Accountabilities / Responsibilities

The successful candidate will need to develop a good understanding of the ARM IT infrastructure and ARM customers to:

·  Provide day-to-day support of ARM’s Windows Server environment.
·  Contribute to ongoing improvement and growth of ARM’s enterprise systems
·  Ensure that appropriate system monitoring is implemented and supported globally.
·  Provide guidance and support on advancing legacy infrastructure towards current versions.
·  Gather global utilization metrics and report on current capacity and trends.
·  Support the adoption and roll-out of key ITIL best practices.
·  Contribute to the IT business continuity process and ensure that regular recovery tests are performed.
·  Provide communications to ARM’s user base for both reactive and proactive system outages.

Job Requirements

Essential Skills & Experience

·  Relevant technical accreditation or successful completion of vendor certified training (Microsoft, VMware).
·  Strong skills in all aspects of Windows 2008 (and forward) servers including configuration, patching and in depth troubleshooting.
·  Experience dealing with Office 365 and Azure deployment, including hybrid Exchange Online.
·  Good skill in PowerShell.
·  Previous experience supporting and managing server blade hardware from one or more of the following vendors; HP, IBM, Dell.
·  Experience managing multi-domain AD forests, group policy.
·  Good knowledge of the following Application Servers – DFS, DNS, DHCP, IAS/NPS (RADIUS).
·  Excellent customer service attitude, written and verbal communication skills and ability to interact effectively with people at all levels.
·  Ability to lead discussions on complex technical issues.
·  Excellent team working skills.
·  Capacity to work under pressure.
·  Highly motivated to learn.

Desirable Skills & Experience

·  Skill administering Exchange 2007 (and forward).
·  ITIL certification to the foundation level.
·  Good knowledge of VMware / ESXi with hands-on experience including, server consolidation, command line usage, backup and restore technologies.
·  Some knowledge of MS FIM/MIM, Sharepoint server, Lync/Skype for Business.
·  Shared storage environment experience (i.e. Netapp, EMC Isilon, Tintri)
·  Some experience with SQL administration including permissions and schedule jobs.
·  Appliance based Load balancing management experience.
·  Previous experience managing systems for a highly mobile user base.
·  Experience in supporting / troubleshooting mixed environment issues (Linux, UNIX, and NFS).
·  Previous exposure to the Jira or ServiceNow tracking tools.
·  Working knowledge of identity services including Forefront Identify Manager and LDAP services

About ARM

ARM® is at the heart of the world's most advanced digital products. Our technology enables the creation of new markets and transformation of industries and society. We design scalable, energy efficient-processors and related technologies to deliver the intelligence in applications ranging from sensors to servers, including smartphones, tablets, enterprise infrastructure and the Internet of Things.

Our innovative technology is licensed by ARM Partners who have shipped more than 50 billion Systems on Chip (SoCs) containing our intellectual property since the company began in 1990. Together with our Connected Community, we are breaking down barriers to innovation for developers, designers and engineers, ensuring a fast, reliable route to market for leading electronics companies.

With offices around the world, ARM is a diverse community of dedicated, innovative and highly talented professionals. By enabling an inclusive, meritocratic and open workplace where all our people can grow and succeed, we encourage our people to share their unique contributions to ARM's success in the global marketplace.

Benefits

Your particular benefits package will depend on position and type of employment and may be subject to change. Your package will be confirmed on offer of employment. ARM's benefits program provides permanent employees with the opportunity to stay innovative and healthy, ensure the wellness of their families, and create a positive working environment.

·  Annual Bonus Plan
·  Discretionary Cash Award
·  Group Personal Pension Plan with enhanced company contribution
·  Medical, Travel, Health & Life Insurances
·  Holiday, 25 days annual leave with option to buy an additional 5 days per year
·  Sabbatical, 20 paid days every four-year of service
·  Volunteering, One (1) paid working day each year (TeamARM)
·  Varies by location: cycle to work, free car parking, gym on site, team and social events

About ARM

ARM® technology is at the heart of a computing and connectivity revolution that is transforming the way people live and businesses operate. From the unmissable to the invisible; our advanced, energy-efficient processor designs are enabling the intelligence in 86 billion silicon chips and securely powering products from the sensor to the smartphone to the supercomputer. With more than 1,000 technology partners including the world's most famous business and consumer brands, we are driving ARM innovation into all areas compute is happening inside the chip, the network and the cloud.

With offices around the world, ARM is a diverse community of dedicated, innovative and highly talented professionals. By enabling an inclusive, meritocratic and open workplace where all our people can grow and succeed, we encourage our people to share their unique contributions to ARM's success in the global marketplace.

Make every future a success.
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