Sales Administrator

Job description

Job Description

About the role

ARM has an exciting opportunity for a talented team player to join our Regional Accounts Management team in a Sales Administrator role. You will serve as a point of contact for existing customers with queries about products, orders and deliveries, and provide support for sales representatives.

Our ideal candidate is goal-oriented and has a deep knowledge of customer service best practices. If you have exceptional organizational skills and draw energy from being part of a team, we would like to meet you.

What will I be accountable for?

·  Lead sorting, tracking, and reporting
·  Creating quotations and sales reports in CRM
·  Outbound calling for lead follow up
·  Prioritize follow up calls for sales team
·  Act as an extension of sales team members during absences
·  Provide order support and act as liaison between sales department and fulfilment

Job Requirements

What skills, experience, and qualifications do I need?

·  Proficient in Microsoft Applications
·  Experience with Microsoft Dynamics
·  Excellent written and verbal communication skills
·  Ability to work well with a team and meet deadlines
·  Ability to handle a fast-paced environment and challenging workload
·  Professional and enthusiastic approach to work
·  Pro-active and self-motivated, with strong desire to succeed.

What are the desired behaviors for this role?

At ARM, we are proud to have a set of behaviors that reflect our unique culture and guide our decisions, defining how we work together to defy ordinary and shape extraordinary. These behaviors are assessed as part of the recruitment process:

·  Delivery of results – You demonstrate a can-do attitude and you drive to overcome obstacles, acting with a sense of urgency because you’re passionate about what you do.
·  Partner / customer focus – Your tendency to put your partners and customers first in all that you do by understanding their needs and striving to achieve win-win solutions.
·  Creativity / innovation – Possessing curiosity and a passion for driving continuous improvement through spotting opportunities and seeking the views of others.
·  Collaboration / communication – Your ability to forge lasting relationships which are built upon mutual trust, open communication and sharing of information and success.
·  Personal impact / influence – You listen to different perspectives, evaluate, persuade and carefully shape your work to deliver truly impactful results.
·  Team / personal development – You take time to drive your own development, while also encouraging team members and partners to do the same.

Benefits

Your particular benefits package will depend on position and type of employment and may be subject to change. Your package will be confirmed on offer of employment. ARM's benefits program provides permanent employees with the opportunity to stay innovative and healthy, ensure the wellness of their families, and create a positive working environment.

·  Annual Bonus Plan
·  Discretionary Cash Awards
·  401(k), 100% matching on first 6% eligible earnings
·  Medical, Dental & Vision, 100% coverage for employee only, shared cost for dependents
·  Basic Life and Accidental Death and Dismemberment Insurance (AD&D)
·  Short Term (STD) and Long Term (LTD) Disability Insurance
·  Vacation, 20 days per year with option to buy 5 more.
·  Holidays, 13 days per year
·  Sabbatical, 20 paid days every four-years of service
·  Sick Leave, 7 days per year
·  Volunteering, four hours per month (TeamARM)
·  Office location dependent: café on site, fitness facilities, team and social events
·  Additional benefits include: Flexible Spending Accounts for health and dependent care, EAP, Health Advocate, Business Travel Accident Program & Commuter programs.

ARM, Inc. (USA) participates in E-Verify. For more information, please refer to www.dhs.gov/E-Verify

About ARM

ARM® technology is at the heart of a computing and connectivity revolution that is transforming the way people live and businesses operate. From the unmissable to the invisible; our advanced, energy-efficient processor designs are enabling the intelligence in 86 billion silicon chips and securely powering products from the sensor to the smartphone to the supercomputer. With more than 1,000 technology partners including the world's most famous business and consumer brands, we are driving ARM innovation into all areas compute is happening inside the chip, the network and the cloud.

With offices around the world, ARM is a diverse community of dedicated, innovative and highly talented professionals. By enabling an inclusive, meritocratic and open workplace where all our people can grow and succeed, we encourage our people to share their unique contributions to ARM's success in the global marketplace.