MI Developer - ARGOS - Widnes - Wizbii

MI Developer

  • By ARGOS
  • Widnes (United Kingdom)
  • Software development

Job description

Competitive plus excellent benefits
·  Role area
Contact Centre
·  Contract type
·  Job reference
·  Location
Widnes CMC
The MI Developers are responsible for the development of data and reporting with the Sainsbury’s Group Customer Management Centres (CMC). Through fully leveraging available technology, all outputs will be robust, accurate and always available to end users

What I need to do

Develop a deep understanding of the business to fully utilise available technology to fulfil MI requirements
Set plans, commit to timescales and support in the prioritisation of MI work load to keep stakeholders informed and to ensure consistent, on time, in full delivery to deadlines
Support the MI lead in the continual development of the CMC data environment, constantly looking for and communicating opportunities to improve capability and maturity in the data estate. Under pin this through:

Maintaining and continually developing detailed knowledge of core MI data technologies and best practice in terms of use of SQL based technologies and large volumes of data
Support the MI Lead in the identification and introduction of new technologies that will enhance capability within the MI and other CMC teams such as Planning & Scheduling and Customer Insight
Identifying and developing effective working relationships with supporting stakeholder teams (for example, IT, CMC Change, our Strategic Outsource Partner)

What I need to know

Strong customer management centre background; the role holder will understand what data is needed to drive positive change within the contact management landscape
Demonstrable experience of:

Building and maintaining structured and unstructured datamarts in a cloud environment
Using SQL and other programming languages (DAX, R, SAS, Python)
Creating relational datamarts and creating the associated governance and policy frameworks
Configuring a Hadoop infrastructure
Using PowerBI or other, equivalent software

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