Technical Project Manager - Data Warehouse

Job description

American Express is embarking on an exciting transformation driven by an energetic new team of high performers. This group is nimble and creative with the power to shape our technology and product roadmap. If you have the talent and desire to deliver innovative payment products and services at a rapid pace, serving our customers seamlessly across physical, digital, mobile, and social media, join our transformation team!

You will be part of a fast-paced, entrepreneurial team responsible for building world class, high performance platforms for the Global Merchant Services organization. You will be challenged with identifying and bringing new products and features to life through the continuous test and learn cycle while fueling growth in core business through technology solutions.

The Technical Project Manager (TPM) oversees execution of cross-functional development projects from initiation through release utilizing SDLC methodologies and leveraging Agile/Scrum concepts and principles. Works in partnership with Product Owners and several partner development teams. Responsible for tracking and reporting initiative progress, actively contributing to design discussions, issue resolution and removing obstacles to ensure iteration commitments are met. Coaches teams to adopt SDLC methods, agile values, principles and practices, and actively encourage teams to reflect and improve their delivery capacity.
Job Responsibilities:
· Responsible for planning, directing and coordinating initiatives from envisioning through to implementation
· Leads cross-functional project teams and works with product owners to determine and translate business requirements into technology solutions
· Responsible for managing project costs, resources, change requests, risk and issues to ensure that maximum business benefit maintained as well as provision of regular project status updates.
· Develops high-level project plans and ensures that the scope and approach are fully understood by all stakeholders.
· Maintains dependency plan between planned sprints or waterfall projects across engineering, infrastructure, and third parties across the waterfall and Agile work streams driving the release and implementation
· May have people management responsibilities
· Breaks down barriers and shields the team from impediments precluding engineers from making progress against sprints and deadlines
· Organizes and facilitates daily stand-ups and retrospectives at the end of each sprint, and creates an environment in which the team is continuously learning from the past
· Engages with Product Owner, Business Stakeholders, and delivery team to understand Business needs and identify appropriate solutions
· Performs hands-on reviews of product backlog/requirements, designs, code, test scripts, and results as needed in addressing delivery impediments or product quality issues
· Uses their technical acumen to provide design alternatives, ask probing questions, support team in technical issue resolution
· Tracks and communicates team velocity, financials, and other KPIs in relation to the plan and published progress reports
· Coordinates communications, escalates and facilitates resolution of risks, issues, and changes tied to the product development initiatives
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Desired profile

Required Skills/Qualifications :
· 6+ years of technical delivery experience with a demonstrated track record of increasing responsibility and driving larger complex programs with dependency across waterfall and agile work stream
· Strong leadership skill to manage multiple stakeholders. Prior people management skill is a strong plus.
· Strong background in different aspects of technology including object-oriented technologies, hardware and software infrastructure, middleware integration and steady-state platform support.
· Minimum 3 years experience with business intelligence and visualization technologies including, but not limited to, MicroStrategy, Tableau, ETL, data warehousing, big data, Netezza, SQL, SAS
· Experience facilitating Agile, Scrum, or other rapid application development teams to deliver technology solutions on time, on budget, and to spec
· Scrum and project management certifications are a plus
· Experience using agile delivery management platform like Rally, JIRA, VersionOne, PivotalTracker etc., preferred
· Experience in large-scale packaged product implementation is preferred
· Experience in financial services preferred
· Domain experience in lending and payments is a plus

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, national origin, protected veteran status, disability status, or any other status protected by law. Click here to view the "EEO is the Law" poster and supplement and the Pay Transparency Policy Statement .