Special Agent / Internal Investigator

Job description

American Express is a global service company, providing customers with exceptional access to products and experiences that enrich lives and build business success.

Each day, we make it easier, safer and more rewarding for consumers and businesses to purchase the things they need and for merchants to sell their goods and services, enabling them to do and achieve more.

We're committed to becoming the world's most respected service brand and daily deliver extraordinary service to our customers, constantly reinventing our ways of working to ensure we offer rich rewards that redefine expectations for our clients and ourselves.

This position is responsible for conducting investigations of financial fraud and computer crimes by reviewing assigned cases, gathering documentary evidence, conducting field interviews, preparing case reports and coordinating investigations with law enforcement.

You will develop, maintain, evaluate and disseminate intelligence to support and protect all security matters relating to American Express. The incumbent will contribute to the long-term goals of reducing/controlling Card and Stored Value product fraud by presenting fraud prevention training to law enforcement, merchants and other security-minded organizations.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Desired profile

·  Strong investigative experience
·  Law enforcement experience essential
·  Cyber investigation and credit card knowledge and experience
·  Demonstrated skills in conducting field investigations involving financial and cyber/computer fraud carrying out tasks necessary for the successful implementation whilst managing risks in accordance with company policies and procedures
·  Detailed understanding of prosecutorial guidelines, privacy laws, and associated criminal laws
·  Ability to make formal presentations before diverse groups
·  Must be the ultimate team player and have an understanding of networking between law enforcement and the financial services industry
·  Highly developed analytical abilities with basic knowledge of finance and related transactions
·  Excellent computer skills with thorough working knowledge of programs such as Excel, PowerPoint, and Word
·  Strong interviewing and interpersonal skills
·  Strong written and verbal communication skills
·  Must hold a clean UK driving licence
·  Required to be on call 24/7/365
·  Ability to travel in Europe, Middle East and Africa.

We place great importance on doing what is right, what is best and what is innovative. And we continue seeking people to champion these values and beliefs as we grow. The world's a big place, filled with big ideas and amazing people. And we want the best of them here at American Express. We're interested in where you came from, but we're even more excited about where you will go with American Express.

To complete your application please click on the links below. However, if you require any assistance with the completion of this process – or need any reasonable adjustments to be made – then please contact the Recruitment Team on ************@*******.** or 00800 83 000038 (for Russia based candidates 810 800 83 000038).