Quality Engineer

Job description

Since its inception in 1850, American Express (NYSE: AXP) has remained an industry leader by embracing innovation. Starting in the express shipping business, the company has gone through organizational change, entering into the traveler's cheque, travel, publishing, and mostly notably, credit card industries. Today American Express is in the midst of a digital evolution and is rapidly becoming a leader in the emerging payments space. American Express is embarking on an exciting transformation driven by an energetic new team of high performers.

The Loyalty group is nimble and creative with the power to shape our technology and product roadmap. If you have the talent and desire to deliver innovative payment products and services at a rapid pace, serving our customers seamlessly across physical, digital, mobile, and social media, join our transformation team! Quality Assurance Engineers who join our Loyalty Technology team will be assigned to one of several exciting teams that are developing a new, nimble and modern loyalty platform which will support the key element of connecting with our customers where they are and how they choose to interact with American Express.

Be part of an enthusiastic, high performing technology team developing solutions to drive engagement and loyalty within our existing card member base and attract new customers to the Amex brand. We are seeking innovative Quality Assurance Engineers who guide technology teams to ensure the quality delivery of applications and infrastructure components. The role will collaborate closely with business partners, Project Managers, Technical Engineers, Architects and Leadership as a subject matter expert, to ensure completeness and efficiency of solutions while ensuring adherence to technical standards. The position will also play a critical role partnering with other development teams, testing and quality, and production support, to meet implementation dates and allow smooth transition throughout the development life-cycle.

Responsibilities:

· Provide guidance and subject matter expertise to engineers on testing and Quality Assurance (QA) methodologies and processes
· Work with engineers to drive improvements in code quality via manual and automated testing
· Responsible for managing the definition, implementation, and integration of quality principles into the design and development of software and IT processes
· Develop test plans, testing resource requirements, and overall scheduling of testing activity
· Be involved in the review of requirements specifications for weaknesses in function, performance, reliability, scalability, testability, usability, and security and compliance testing, and provides recommendations
· Plan and define testing approach, providing advice on prioritization of testing activity in support of identified risks in project schedules or test scenarios
· Provide maintenance of the regression suite and creates & executes automated test scripts.
· Serve as Platform SME who drives quality at application level, identifies new opportunities and drives Software Engineers to deliver highest quality code.
· Develop manual and automated test cases and configurations needed to meet testing of business requirements
· Execute test cases/scripts to ensure delivery of quality software applications
· Monitor and track resolution of defects, coordinating with engineers in order to prevent, report, and resolve
· Design, monitor, and analyze quality assurance metrics such as defect, defect counts, test results, and test status
· Identify opportunities to adopt innovative technologies

Desired profile

This high energy Quality Assurance Engineer must have:

·  Bachelor's or master's degree in computer science, computer engineering, or other technical discipline, or equivalent work experience
·  3+ years of experience in IT, with an emphasis on QA, and proven ability in writing test cases, running functional, automated, or performance tests, and managing defects
·  Experience with Agile, other rapid application development methods, and Waterfall SDLC
·  Experience in Core Java
·  Experience with web service and back-end service/API tools such as Soap Service , HTTPClient, SoapClient, jaws, jaxb etc.
·  Ability to create to create testclient and service test framework using java for web services
·  Ability to create java test utilities.
·  Exposure to tools like Maven, Sub Version, Junit/TestNG, Eclipse/IntelliJ IDE, Jenkins
·  Experience in white box (component ) testing
·  Experience with Agile, other rapid application development methods, and Waterfall SDLC
·  Experience in working with testing automation tools like JMeter, HP Load Runner, HP Quality Test Professional, HP Quality Center, open source tools Selenium (Selenium IDE, Selenium RC, Selenium Web Driver), JUnit, Eclipse, and preparation of automation test framework
·  Experience with coding skills across a variety of platforms (Java, HTML5, DB2, XML, and Mainframe Cobol) is a plus
·  Solid experience in test-driven development, unit testing, functional testing, system integration testing, regression testing, GUI testing, web service testing, and browser compatibility testing
·  Strong written and verbal communication skills
·  Ability to effectively interpret technical and business objectives and challenges
·  Ability to think abstractly and deal with ambiguous/under-defined problems
·  Ability to enable business capabilities through innovation is desired
·  Demonstrated willingness to learn new technologies and takes pride in how fast they develop working software
·  Bachelor's or master's degree in computer science, computer engineering, or other technical discipline, or equivalent work experience, is preferred
·  Ability to enable business capabilities through innovation is a plus
·  Knowledge of web security and encryption technology is a plus
·  Any of the following test certifications - QAI, ASQ, IIST, ISEB, ISTQB - are a plus
·  Experience with payments technology and industry is a plus

Preferred Additional:




· Any of the following test certifications - QAI, ASQ, IIST, ISEB, ISTQB

· Experience with coding skills across a variety of distributed technologies is a plus

· Exposure to integrations with Business Rules Management Systems is desired (Drools, IBM ODM, Blaze, etc.)

Why American Express

Talk to our people and you'll find out what we're really all about. Open, creative, risk-taking, collaborative and innovative are just some of the expressions you'll hear. It's our culture that makes American Express an outstanding place to work, and a big part of why we regularly win best workplace awards all over the world. If you're ready to take on a challenge and make an impact, you owe it to yourself to launch or grow your career here.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law.

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