Quality Assurance Rep. - Telemarketing
Taipei, Taiwan Design / Civil engineering / Industrial engineering
Job description
· Responsible for call monitor on Insurance Outbound Call Team to assure sales solicitation process in compliant with regulatory rule and internal guidance; prepare related QA reporting;
· Responsible for partial Insurance Customer Service and office administration work
專責於抽樣監聽電銷人員的保險成交流程是否符合法規及內部規範;並提供相關品管報表。
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Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Desired profile
· College/University degree
· Fluent in Chinese communication
· 1-3 years working experiences in Customer Service field; familar with PC/MS Office skill
· Own a General Insurance license is a plus
· 大學或專科畢業，熟悉 Excel, Word, Power Point。
· 1-3 年保險電話銷售中心或電話銷售監聽相關經驗。
· 備產物保險證照 (加分)