Project Analyst – Governance Liaison

Job description

Global Strategy & Support – Governance team has the responsibility for the overall internal control processes impacting the Global Service Network (GSN). The Governance Team ensures the right controls, governance and strategy are in place around regulatory requirements, compliance-related activities and crisis-recovery situations so American Express is able to consistently provide extraordinary care and deepen relationships through every customer and prospect interaction.

The Project Analyst responsibilities include; global support for GSN processes with execution of key AEMP policies, driving Business Continuity Compliance, support Disaster Recovery compliance, contribute to implement strategies and improvements to the Enterprise Customer Crisis Recovery Program, support Transfer Pricing Legal Entity Governance and providing project support to other areas including Governance & Control, Compliance & Ethics, Regulatory Implementation, etc.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Desired profile

·  Deep knowledge and understanding of Global Servicing Network is preferred
·  Develop relationships with key stakeholders and business partners across diverse geographies & time zones
·  Self-motivated team player with the ability to multi-task, operate autonomously, and prioritize effectively
·  Ability to take lead with colleagues to meet deliverables.
·  Strong analytical and communications skills
·  Leverage business competitive intelligence analysis to determine strategic initiatives, provide recommendations for best in class processes and capabilities
·  Detail oriented with a strong process mindset
·  Self-starter who thrives in a rapidly changing, dynamic environment
·  Project Management experience is preferred
·  Bilingual skill (Spanish) is preferred
·  Crisis Preparedness & Management/Business Continuity and Disaster Recovery experience is preferred
·  Strong Excel, MS PowerPoint/Word skills