Manager, Business Development

Job description

American Express is a leading global payments, network, and travel company, backed by one of the world's most recognized brands. American Express is unique in the payments industry as an issuer of cards as well as a worldwide network that processes millions of merchant transactions daily. We offer the broadest array of charge, credit, prepaid and co brand cards for consumers, small businesses, midsize companies and large corporations.

With 160 years of innovation behind us, our future could not look more promising. We're moving faster than ever and introducing new products, services, and strategies to bring greater value to our business customers. Their success expands our success, so we put heart and soul into helping them achieve results that exceed all expectations.

Global Commercial Payments (GCP) is a core operating group of American Express and has delivered robust growth over the past decade. GCP works with small to midsize businesses to help them do more business.

Job responsibilities:
· Drive Expansion sales from existing clients with annual revenue of $10M- $300M in primary and secondary markets
· Achieve Expansion Sales Charge Volume targets
· Execute a transactional sales cycle
· Sell core American Express solutions
· Spend significant time on engaging the book of business, ensuring implementation of new opportunities, and managing new signings through the first 13 months of Booked Charge Volume
· Sell with integrity and appropriately track prospect data to ensure a coordinated and consistent client experience, in alignment with compliance and internal partner business requirements

Desired profile

·  Demonstrating value
·  Proactively and consistently demonstrates the value of partnering with American Express, highlighting key pillars of the value proposition
·  Documents and communicates the Return On Investment (ROI) of proposed solutions, identifying unanticipated positive outcomes or benefits
·  Closing
·  Gains a commitment from the prospect to move forward by asking for the business and successfully managing objections
·  Overcomes objections and resistance to proposed solutions with key prospect decision makers and mobilizes them to action
·  Results focus
·  Demonstrates a competitive, positive, driven attitude, quickly adapts to different situations, and recovers from setbacks
·  Proactively focuses on results, outcomes, and achievements, persistently overcoming obstacles as they arise
·  Influence & persuasion
·  Uses appropriate interpersonal styles and communication methods to gain acceptance for products and/or services
·  Utilizes innovative and compelling rationale to overcome complex prospect barriers, enabling mutually-beneficial outcomes
·  Client Engagement
·  Actively engages with clients to uncover new opportunities within the excising book of business
·  Tenaciously networks with internal and external partners to obtain maximum results with each client
·  Consultative selling
·  Effectively identifies client needs with MMCG input to configure solutions that address client requirements and deliver value
·  Positions products and services to meet specific prospect needs and solicits feedback about the value of proposed solutions
·  Market & industry knowledge
·  Understands at a tactical level market/ industry key competitors, challenges, terminology, technology, trends, and regulations
·  Bachelor's degree in sales, marketing or equivalent discipline, or equivalent B2B work experience, is preferred
·  At least 3 years of experience
·  Track record that demonstrates exceptional ability to obtain new business or grow existing business relationships
·  Background of success in a virtual environment
·  Candidates should reside within 50 miles of the primary city indicated, work from their home office, and be willing to travel frequently for in-person Client visits (valid driver's license required)
·  Extensive travel required to meet with Clients – up to 50%– across a geographic region
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law.

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