Engineer - Splunk Application Monitoring

Job description

American Express is embarking on an exciting transformation driven by an energetic new team of high performers. This group is nimble and creative with the power to shape our technology and product roadmap. If you have the talent and desire to deliver innovative payment products and services at a rapid pace, serving our customers seamlessly across physical, digital, mobile, and social media, join our transformation team!
You will be part of a fast-paced, entrepreneurial Technology team responsible for developing products designed to drive online spend and increase card member engagement through the implementation of tech integrations with Digital Partners in Social Media, Retail and Service Industries. You will be challenged with identifying innovative ideas and proof of concept to deliver against the existing and future needs of our customers.
This is a very exciting opportunity to join an organization leading Digital Transformation within American Express. This organization leads the technology strategy and delivery across multiple business units within American Express, and is responsible for the delivery of ground breaking digital partnerships leveraging cutting-edge technology, and enable incredible digital experiences for American Express Card Members.
Primary Responsibilities
· Member of an agile engineering team that develops monitoring software for our Digital Partner Applications based on Splunk and complimentary Big Data technologies
· Software development of intuitive dashboards with a variety of graphical visualizations, efficient and reusable Splunk searches, custom platform related features and system integrations
· Troubleshoot and resolve monitoring platform issues across technology stacks including Splunk, Digital Partner Applications and Big Data components
· Partner with Product Owners to develop high quality and industry best practice solutions
· Appropriately escalate challenges and risks to initiatives and timelines
· Identify and prototype innovative concepts to create opportunities and resolve challenges

Desired profile

Required Qualifications
· 3-7 years of full-stack software development experience with core competencies in various technologies including Java, Unix, JavaScript, Python, JSON, HTML, CSS, Big Data, APIs, LOG4J
· 1-2 years experience designing and implementing Splunk-based best practice solutions
· Basic understanding of Splunk including indexers, forwarders, search heads, configuration files, apps, searches, data models, dashboards, visualizations alerts and user roles
· Ability to develop Splunk dashboards and visualizations using queries and simple XML
· Ability to work in a cross-functional and geographically dispersed team environment
· Ability to execute under tight deadlines and competing priorities
· Collaborative work ethic and ability to work in a team-oriented culture
· Passionate about creating great technology products and keeping abreast of industry trends
Desired Qualifications
· Hands-on experience implementing web applications and API services using REST
· Experience in profiling and analyzing application performance
· MS degree in Computer Science or equivalent