Admin Media Coordinator - Day Shift
Kuala Lumpur, Malaysia
Job description
Handling general administrative duties within the department
· Handling letters/correspondents for the backend team for chargeback purpose
· Extracting opsnet downloading and routing cases to relevant buckets for APS to work on the cases
· Assisting in working on certain cases when volume is high.
· Strong internal growth opportunities with American Express worldwide.
You will be rewarded with:
· A great place to work – We are in the top 10 most admired companies in the world…And the #1 amongst Financial Services
· Fun at work! A great culture and environment – Game rooms and lounge area are situated in each floor to encourage a fun and happy workplace.
· Competitive Salary – Get paid what you're worth.
· Career advancement opportunities – Shaping your future & opening both local & cross border opportunities.
· Monthly Incentives – Based on customer experience (not sales), so you get rewarded for doing what you do best.
· Extensive paid 3 Months Training – Giving you the skills and training you need to be a success!
American Express has been recognised as “Best Employer Malaysia 2015 for Generation Y” and awarded “ Aon Hewitt Best Employer Malaysia” five consecutive times. American Express Malaysia also won 16 prestigious awards from the Contact Center Association of Malaysia. Among these are the following:
Best of the Best In House Contact Center / Contact Center of the Year (Gold)
Best In House Contact Center (Gold)
Best Employee Engagement (Gold)
Best Manager Inbound (Gold)
Best Manager Outbound (Gold)
Best Team Leader (Gold)
Best CCP Inbound (Gold)
Best CCP Outbound (Gold)
Best of the Best CCP (Gold)
Join us and you'll soon see why.
Desired profile
· Fluency in English.
· Fresh Grads with Diploma or Degree.
· Experienced professionals with less than 2 years of work experience in an admin capacity.
· Malaysian Citizen or a Talent Pass - Residence holder.
Language: English
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
To learn more about World Service business line, click following link
https://careers.americanexpress.com/worldservice/