Training Delivery Manager

Job description

DESCRIPTION

Amazon Web Services (AWS) provides a highly reliable, scalable, and low-cost infrastructure platform in the cloud that powers hundreds of thousands of businesses in 190 countries around the world. AWS Training and Certification team is looking for a proven and an experienced manager to on-board, manage, and develop a team of Technical Trainers in order to deliver world-class AWS Training and Certification products.

To help meet the growing demand for AWS Services around the globe, we need exceptionally talented, bright, and driven people. If you have previous programming experience via application/web development, and can communicate highly technical concepts to audiences at different stages in the AWS journey, we'd like to speak with you. We are looking for a dynamic, organized self-starter to join our Training Team.
Here's your chance to work as an Instructor Manager on a newly formed team, with high visibility and significant customer impact. You will execute on training programs that include delivering training to customers and partners, both internal and external. Our courses cover various technology domains such as Artificial Intelligence (AI), Machine Learning (ML), Big Data, Internet of Things (IoT), Serverless computing, System Architecture, System Operations, Application Development, DevOps, and Systems Migration.

In this role, you and your team will deliver training content to developers, administrators, architects, and partners to drive adoption and usage of AWS infrastructure services. You will have an opportunity to combine a passion for teaching, with enthusiasm for technology, to drive learning and establish positive customer relationships.
The successful candidate is an experienced technical trainer, with hands-on experience using AWS products and services, in-depth knowledge of enterprise/web-scale software architecture, excellent communication skills, with a proven record of developing and retaining top technical trainer talent.

Here are some other qualities we are looking for:
Engage deeply with engineering teams to plan for scale. Solving problems at scale is what makes our teams unique. You will dive deep with our product engineering teams to define our Learning Platform program plans and listen to customers to enable rapid innovation. Enjoy working with customers of all shapes and sizes. You will have a passion for managing a complex set of priorities for a diverse and challenging set of customers whether they are large or small. You will showcase your experience communicating and gaining business agreements across internal and external organizations.

Responsibilities:
● Help shape the ongoing strategy and mission of the AWS training program.
● Assist in developing & maintaining technical training content, lab exercises, presentations, and accompanying materials.
● Deliver instructor-led classroom training to end-user customers and partners on a regular schedule in EMEA.
● Work with key vendors and internal stakeholders to ensure accurate, effective training content.
● Assist in the development of a formalized Train-the-Trainer program for our Authorized Training Center partners and Contractors.
● Manage the recruitment and development of a team of internal trainers
● Mentor and train internal and external authorized trainers as part of a train the trainer program
● Ability to travel globally. Travel will be about 75% for the first year.

Desired profile

BASIC QUALIFICATIONS

● 7-10 years of experience in programming, systems architecture or systems administration
● 2-5 years of experience leading small to medium sized teams
● Experience conducting classroom training for related technology products and services
● Technical degree (i.e. Computer Science) or relevant work experience required
● Recent experience architecting, deploying, and operating Internet scale applications
● Recent coding experience in one or more of the following languages: Java, C#, .Net, PHP, Ruby, Python, PowerShell, or shell scripting.