Sr. Technical Product Manager - Service Provider End Customer Software & Services

Job description

DESCRIPTION

Are you looking to create value for millions of customers by leading transformative innovation that can grow into significant businesses? Do you want to work at a company where you are the owner, where you are encouraged to build, and where you have the autonomy to push boundaries? Do you have a passion for technology and a desire to bring delightful, cutting-edge products services to life in an entirely new way? Then join us on Project Kuiper.

Project Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world. As a Senior Product Manager for the Customer Terminal Software on the Project Kuiper team you will help create and drive the product strategy, vision, and roadmap of the software features, functions and services on the devices used by our end customers, with a high degree of ownership over critical features and the customer. This role is inherently cross-functional - you will work closely with engineering, design, operations, finance, and executive teams to envision, develop, and launch innovative products and services.

A successful candidate will be both creative and highly analytical, able to work extremely effectively in a matrix organization, and adept at synthesizing a variety of technologies and capabilities into products and applications that customers love. We are looking for someone customer obsessed and technology savvy – with a proven track record of creating successful consumer products and services.

Project Kuiper’s success requires leaders who are owners, and who possess the entrepreneurial spirit needed to create new products. Our leaders solve complex, cutting-edge problems and get things done. As a Sr. Product Manager, you will assume end-to-end product ownership over technical products to deliver services to our customers.

Join us. Have fun. Make history.

Responsibilities:
· Manage the entire software product life cycle from inception to launch
· Understand and articulate customer needs, conduct on-going customer research, leverage internal knowledge and expertise, and prioritize feature requirements
· Be a passionate advocate for the customer; provide the voice of the customer
· Drive the key software architecture and solutions definitions and selections leveraging internal and external options
· Inspire the team with the product vision, and work cross-functionally to bring the product to life
· Write detailed product requirements documents and define use cases, features, and KPIs and drive tradeoff discussions and decisions with engineering
· Create the business case. Determine the product and service cost and strategy for releasing products and services to customers.
· Serve as the product expert assisting marketing with press briefing, industry talks, and whitepapers

Export Control Requirement:
Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

PREFERRED QUALIFICATIONS

· Experience with end to end product delivery
· Experience defining and driving roadmaps and product strategies
· Experience with feature delivery and tradeoffs of a product
· Experience contributing to engineering discussions around technology decisions and strategy related to a product
· Experience managing products through entire life cycle – from inception to launch
· Experience leading cross-functional teams to deliver products world-wide.
· Experience working with consumer products (OEMs, ODMs, CMs, semiconductor suppliers, middleware and other software providers, etc.) in defining and developing products and negotiating pricing
· Experience developing and launching V1 products; comfort with ambiguity.
· General manager/owner mentality, entrepreneurial drive, and proven ability to influence others
· Insatiable will to get stuff done
· Exceptional written, verbal, and presentation skills; excellent interpersonal skills
· Proven analytical and quantitative skills; ability to use hard data and metrics to back up assumptions and develop project business cases

Amazon is an Equal Opportunity Employer – Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age

Desired profile

BASIC QUALIFICATIONS

· Bachelor's Degree in Engineering or Computer Science or technical work experience plus an MBA
· 8+ years of experience in product or program management, product marketing, business development or technology management for consumer devices related software
· 2+ years software product management experience at a broadband Internet service provider (ISP) or 4+ years software product management experience