Sr.Associate,Scr Svc

Job description

DESCRIPTION

Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.
Position Description
As a member of Amazon's HR Services team, the Sr. Associate - Screening Services will provide ongoing support, be a central point for issue resolution through an electronic remedy process & manage the day-to-day administration for Background Checks.
The ideal person will be organized, work effectively with internal and external contacts, have the ability to process large volumes of transactions, understand complex policies and apply them to employee situations. The successful candidate will have good communication and organizational skills, superior attention to detail and the ability to prioritize in a fast-paced environment. Person must also possess good analytical and critical thinking skills, along with the customer service focus that the world associates with and expects from Amazon.

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· 1-3 years of Human Resources experience with minimum 1 year of relevant experience in Background checks.
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· Comfortable and able to provide feedback regarding the role and work volume
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· Aptitude for working independently with excellent problem solving skills
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· Strong Ownership, Bias for Action, Deliver Results, Insist on the Highest Standards
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· MS Office experience and ability to use MS Excel for reporting

Desired profile

BASIC QUALIFICATIONS

· 1-3 years of Human Resources experience with minimum 1 year of relevant experience in Background checks.
· Able to coordinate with leadership for exceptions and approvals
· Knows how to escalate and understand the escalation metrics
· Customer service orientation with ability to serve multiple customers (candidates, hiring managers, recruiters, HR business partners)
· Exceptional communication and organizational skills
· Computer operating and database management skills
· Good attention to detail and the ability to prioritize in a fast-paced environment, analytical and critical thinking skills