Senior Program Manager, Prime Video

Job description

DESCRIPTION

Prime Video is changing the way millions of customers enjoy video. Prime Video delivers premium content to customers through purchase and rental of movies and TV shows, unlimited on-demand streaming through Amazon Prime subscriptions, add-on channels like Showtime and HBO, and live concerts and sporting events like NFL Thursday Night Football. In total, Prime Video offers nearly 200,000 titles and is available across a wide variety of platforms, including PCs and Macs, Android and iOS mobile devices, Fire Tablets and Fire TV, Smart TVs, game consoles, Blu-ray players, set-top-boxes, and video-enabled Alexa devices. Amazon believes so strongly in the future of video that we've launched our own studio to produce original movies and TV shows, many of which have already earned critical acclaim and top awards, including Oscars, Emmys, and Golden Globes.

We are seeking a Senior Program Manager to own end-to-end beta testing for Prime Video’s highest-profile, customer-facing initiatives. This includes building and executing large-scale beta programs by leveraging resources across the Prime Video business. The role requires hands-on program management skills, passion for technology, and strong leadership skills. As a Senior Program Manager, you will be responsible for driving interactions between teams across Amazon, defining and influencing business and technical requirements from internal and external stakeholders, driving project schedules from concept to launch, and communicating with engineering teams and senior leadership.

The scope of the role includes interfacing with all teams within Prime Video and many other Amazon teams. Within Prime Video, this includes the teams that develop our playback experience and the teams that provide core functionality, such as sign-up, search, browse, personalization, and localization. Beyond Prime Video, this includes Prime, Payments, Kindle, Alexa, and more. You’ll play a key role in improving the experience on Prime Video’s global website, PrimeVideo.com, which is available in over 200 countries and territories. You’ll also get opportunities to travel internationally to interact directly with customers in strategic markets. As a core stakeholder in product development, you’ll work on Prime Video’s most exciting new customer-facing features in the beta and pre-beta phases. You will have the freedom to explore your own ideas and the reward of seeing your contributions benefit millions of Amazon customers worldwide.

Do you enjoy watching both live and on-demand video? Do you enjoy playing with the latest video-enabled devices? Are you motivated to constantly improve the video streaming experience? Are you excited to change the way customers consume video in the future? Do you want to play a key role in building the world’s leading global video service? If you answered yes, we’d love to have you on our team.

Key Responsibilities
· Managing and prioritizing work related to testing Prime Video’s latest unreleased products
· Driving effective, efficient communication and collaboration for projects that span multiple functions within Prime Video and teams throughout Amazon
· Interacting with and influencing Product Managers, Vendor Managers, Technical Program Managers, and Engineering teams to define and deliver complex initiatives
· Anticipating bottlenecks, managing escalations, making tradeoffs, and balance business needs vs. technical constraints
· Developing and driving requirements for beta testing tools and systems
· Defining efficient, repeatable processes that can enable the business to scale
· Taking large, complex projects and breaking them down into manageable pieces
· Interpreting customer feedback and using the analysis to drive product improvements
· Developing and disseminating critical project and program information to stakeholders

PREFERRED QUALIFICATIONS

· MBA or Masters Degree in a technical field
· Experience scripting and/or using SQL in a business environment with large-scale, complex data sets
· Experience with digital video streaming and/or customer-facing user interfaces
· Experience defining projects for software developers and working closely with technical teams
· Experience defining product roadmaps and requirements
· Meets/exceeds Amazon’s leadership principles requirements for this role
· Meets/exceeds Amazon’s functional/technical depth and complexity for this role.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Desired profile

BASIC QUALIFICATIONS

· Experience managing, analyzing and communicating results to senior management
· Experience using data and metrics to drive improvements
· 5+ years experience in program or project management or 3+ years of experience with an MBA
· Experience owning program strategy and end to end delivery
· 5+ years experience delivering cross functional projects or 3+ years of experience with an MBA
· Experience implementing repeatable processes and driving automation or standardization
· Experience defining and executing against program requirements
· Bachelor’s Degree in a technical field
· 5+ years of experience managing complex programs or projects
· Experience leading large, cross-functional and cross-team projects
· Experience developing internet products and technologies