Risk Control Analyst

Job description

DESCRIPTION

Senior Risk Control Analyst – Risk & Compliance Operations

The Registration & Compliance Operations (RCO) organization is responsible for making Amazon the safest and most trusted place on Earth by protecting the innocent and deterring the 'ill-intentioned'. Protecting the interests of the end users is our top priority, balancing being compliant and giving a great customer experience. Our team achieves this objective through a combination of automated and manual investigations of the seller transactions on our marketplace. RCO provides/delivers Seller Registrations & Compliance operational processes/services (24x7) to Amazon external Customers as well as different Amazon stakeholders including Registrations Compliance Services (RCS) and Seller Services.

The Role

The Senior Risk Control Analyst will support Amazon’s European Payments business and act as a second level escalation function within Risk & Compliance Operations. The role will help the business comply with regulations, company policies and procedures related to anti-money laundering and counter-terrorism financing, as well as consumer protection and privacy. Working closely with the EU & UK Compliance Teams and the Risk & Compliance Operations Investigations team, you will support account monitoring and provide guidance on escalation decisions.

Responsibilities
- Conduct deep dive investigations on payment accounts in order to identify regulatory risks to Amazon
- Review and analysis of large data sets, using both internal and external tools, making decisions based on the findings of the review as well as detailed conclusion writing and reporting of observations.
- First point of contact for anti-money laundering, counter-terrorism financing and compliance requirements related to customer identification and detection of suspicious activity.
- Responsible for the first level of escalation from investigations, contact for policy enforcement and escalation to Compliance Teams, providing support and prompt resolutions
- Partake and contribute to continuous process improvement projects, participation in process improvement Kaizen to drive operational excellence, while also supporting the team in scaling up on metrics by consistently delivering against set out performance goals

- Candidate is a motivated self-starter who can work independently in a fast paced, ambiguous environment with limited supervision
- Candidate is a fast learner, who can quickly absorb the nuances of Amazon's varied payment offerings, its risks, variety of internal systems, and regulatory requirements.

- Candidate will demonstrate high analytical ability in decision-making and excellent written communication.

PREFERRED QUALIFICATIONS

The ideal candidate has 1+ years experience in working in compliance or risk management.

Desired profile

BASIC QUALIFICATIONS

Experience and Qualifications Required

· The ideal candidate will have hands-on experience in risk management or anti-money laundering compliance operations. This is likely to have been gained in a financial services, payments or e-commerce environment.
· Demonstrable experience of working and adhering to external regulator guidelines.
· Excellent written and spoken English
· Ability to remain effective under pressure and provide assessment and sound judgment.
· Unwavering attention to detail and excellent time management skills.
· Ability to work collaboratively and demonstrate a willingness to impart and share knowledge amongst a team.
· Proficient user of Excel – VBA knowledge would be advantageous.