Knowledge Engineer - Entertainment, Amazon Alexa

Job description

DESCRIPTION

At the intersection of AI and natural language understanding, voice-assistant technology is one of the most exciting industries to work in today. Part of its appeal lies in a relatively undefined scope: the nature of a nascent market dictates challenges and opportunity often lacking in more developed fields. Creating advanced personal assistants means understanding how to address the many ways a user can ask a single question, and appropriately inferring intent from metadata such as a customer's location.

At Alexa, we experience those challenges every day. Alexa is Amazon's cloud-based voice service, an intelligent assistant that powers groundbreaking devices such as Echo and FireTV. As well as influencing how customers interact with devices in their home, Alexa is shaping the way knowledge is consumed.

That's where you come in. We're looking for Knowledge Engineers passionate about movies, TV, music, celebrities, or books to join us in sunny Santa Barbara and help us expand Alexa's entertainment knowledge.

As a member of the Entertainment team, you will be responsible for identifying opportunities to improve the entertainment product, obtaining and structuring entertainment data, and using that data to create delightful voice and multimedia experiences for Alexa customers. You will leverage your expertise around movies, TV, music, or books to make Alexa the smartest virtual assistant in the world.

In this role, you will:
· Identify new content opportunities within Alexa to fill gaps in her understanding
· Leverage vertical-specific expertise to innovate on behalf of Alexa, enriching the ways customers receive information
· Ingest structured data to expand Alexa’s ability to understand and answer questions
· Closely monitor specific KPIs and drive improvements in Alexa's answering capability
· Partner with software developers, product managers, and business leaders to enhance Alexa's key functions worldwide
· Develop and manage complex data pipelines
· Have the opportunity to drive new customer experiences, all the way from ideation to launch

Desired profile

BASIC QUALIFICATIONS

· Bachelor’s degree
· Ability to solve complex problems with analytical thinking
· Experience working on simultaneous projects with cross-functional teams