IT Apprenticeship Program

Job description

DESCRIPTION

AMAZON UK IT APPRENTICE PROGRAM

Our apprenticeships
Amazon offers a range of opportunities to suit candidates with different backgrounds, qualifications and career aspirations. That is why we believe it is the perfect place to learn new skills.
Our European Operations Teams are crucial in ensuring that we continue to deliver and innovate for customers. We have big plans and want to continue to develop and retain the best talent.
Amazon apprenticeship schemes are aimed at people who have a passion for learning and want to start a career now – or possibly retrain in a new direction.

To be successful you will need to be committed to your own development and be prepared to make the most of the opportunities, hands on experience and qualifications given to you.

IT apprenticeship
IT Apprentices work with cutting-edge technology to keep our business running smoothly by resolving complex hardware, software, server and infrastructure issues, for our operations network.

As an IT Apprentice, you will work on the shop floor of one of our fulfilment centers in either: The Coventry area, Doncaster, Milton Keynes, Dunstable, the Bristol area or the Manchester area. We also have a scheme available in Scotland, please check our website for full description and available locations there.

You will build your skills over a 36-month period - starting in August - that will include:
· Classroom based training hosted offsite,
· Amazon's on-the-job training program, delivered by our specialist teams,
· Mentoring from our IT engineers.

Alongside extensive development of your technical skills, you will also grow your abilities in crucial complementary areas like organization, prioritization, data analysis and problem solving techniques, teamwork, communication, and presentation skills.

During your first 15 months, you will be introduced to the fundamental technical skills you need to become a successful Amazon IT employee by attending week-long offsite workshop modules covering:
· Networking and Architecture,
· Mobile Operating Systems,
· Cloud Services,
· Business Process,
· Coding and Logic.

During your second and third year, you will continue to expand on your knowledge, diving deeper into the overall skillsets our Technicians and Engineers need to be industry leaders. Modules that year will include:
· Network Principle and Systems,
· Installing and Configuring Windows Server 2012,
· Technical Security,
· Threats and Vulnerabilities.

Not only will you receive invaluable learning, development and professional experience, you will also gain a number of qualifications:
· Infrastructure Technician Level 3
· MTA Networking/ Mobility and Devices/Cloud Fundamentals
· Network Engineer L4 (equivalent to first year of degree study)
· Microsoft Certified Professional (MCP) – Installing and Configuring Windows Server 2012 R2
After graduating the IT Apprentice program, you will be fully qualified to apply to join our IT team permanently.

Desired profile

BASIC QUALIFICATIONS

· For the apprenticeship program we prioritize applicants eligible to government funding for their apprenticeship and for this you need to:
- Have you lived in the UK or in the European Economic Area (EEA) for the last 3 years
- Be a resident of the UK for the entire duration of the program (36 months)
- Not be registered to study on a UK government funded course ending August 2019 or later
· You will be 18 years old or older before the contract's start date,
· You have 5 GCSE's (or equivalent) C or above including English and Math.
· You have a deep interest in IT and strong willingness to learn,
· You are able to read, understand and communicate in English, interact and engage comfortably with people at all levels of the business,
· You can follow a list of guidelines and instructions (verbal or written) to deliver results and meet deadlines,
· You have a hands-on attitude, flexible, adaptable and proactive,
· You seek - and respond well to - feedback,
· You aim to attain impeccable customer service, excellent customer facing skills.

Finally, you must have flexibility in working hours and shift patterns to provide cover for operational requirements.