Inventory Control Quality Assurance (ICQA) Data Analyst (m/f)

Job description

DESCRIPTION

Our overall mission is simple: we want Amazon to be the place where our customers can find, discover and buy anything online. Operations is at the heart of Amazon customer experience. Each action we undertake is done on behalf of our customers, as meeting their expectations makes us feel good. Whatever our customers want, we will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds and implement innovation. This is your chance to make history.

Role: Data Analyst ICQA (m/f)

Amazon is a highly data driven company highly obsessive about metrics. The Data analysts play a crucial role in creating unique reports from data available in multiple locations and providing vital insights into the root cause of quality defects and inventory adjustments. ICQA Data Analyst will work closely with the operations teams in Inbound, Outbound and ICQA to provide data and analytical support for the business.

Responsibilities:
· Development of data collection processes and data management systems
· Designing of queries, compiling of data, and generation of reports in e.g. MS Access and Excel
· Charting and graphing of data for reporting purposes
· In depth research of defect trends
· Data collection and entry as needed
· Data mining and problem solving
· Present analysis in easily digestible standard reports
· Supporting leadership team how to interpret data trends as needed
· Prepare and publish daily/ weekly/ monthly reports on inventory quality (IRDR/ Large adjustments/ Unmatched X, Top10 reports/ HRV adjustments)

Desired profile

BASIC QUALIFICATIONS

· Experience in an analytical role in the Quality Assurance function
· Excellent attention to detail and work with the highest level of accuracy
· Knowledge of Amazon systems and fulfillment center processes
· Proficient with Microsoft Excel and macros to simplify reports
· Strong analytical, math, data analysis, listening & communication skills
· Good written and spoken English skills